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This Combined Synopsis/Solicitation opportunity from Department Of Health And Human Services was posted on March 9, 2021. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Premium Service Agreement- Multiple Components-NIH NCATS

Closed
21-002410Federal

Contract Overview

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General Info

NAICS

811219 - Other Electronic and Precision Equipment Repair and Maintenance

Place of Performance

Rockville, MD, 20850, USA

Set-Aside

NONE

Documents

0

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Timeline

PhaseClosed
Posted

Combined Synopsis

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Ncats
Contacts2 people available
OfficeRockville, MD, 20850, USA

Full Description

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Premium Service Agreement- Multiple Components Maintenance agreement for mobile Robot: - One (1) Preventative Maintenance Visit performed annuallywithin the 12 month contract period - On-Site repairs (labor, travel and parts) Accessories and consumables not included - Complimentary consultations and discounted rates for Integration Support Services and Systems Relocations Services - 6 Hour Phone Response, excluding evenings, weekends and holidays - 24-72 hour On-Site Response Time, excluding evenings, weekends and holidays - Annual new user Robot Training for up to two (2) operators - Includes device driver upgrades and updates - Unlimited phone and technical support - Up to 4 device driver exchanges within the 12-month period. - Hot-fix bug corrections Level of Effort: PM Frequency: 1 per year Government Responsibilities: NCATS will coordinate with vendor in regards to scheduling preventative maintenance visits. NCATS will provide access to the facility and access to the units being serviced. There are no other government responsibilities. Delivery or Deliverables: The vendor will perform preventative maintenance service and necessary repair service and suggest further maintenance as needed. Detailed reports of service performed will be provided. The period of performance is one year from the date P.O. is established Service to be billed quartlerly in arrears. Reporting Requirements: Reports will be emailed to NCATS

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