Premium Technical Support for Certara AI Platform
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This contract provides ongoing premium technical support for the Certara AI platform, encompassing troubleshooting, system updates, performance optimization, and direct user assistance to ensure seamless operation and high availability. The support services are designed to maintain platform reliability and responsiveness, addressing technical issues promptly and enhancing user experience through continuous improvements and expert guidance. The agreement is structured as a subcontract under NAICS code 541512, which classifies it within computer systems design and related services. It is issued under the Taxpayer Focused Support initiative by the Department of the Treasury, with performance based in Cincinnati. The contract was posted on July 10, 2026, and while no set-aside designation or funding details are specified, it reflects a commitment to sustaining advanced AI capabilities critical to the agency’s operational needs. All support activities are expected to align with the platform’s evolving requirements and user demands in a secure, efficient manner.
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Cincinnati, OH, USASet-Aside
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