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Premium Technical Support for Certara AI Platform

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract provides ongoing premium technical support for the Certara AI platform, encompassing troubleshooting, system updates, performance optimization, and direct user assistance to ensure seamless operation and high availability. The support services are designed to maintain platform reliability and responsiveness, addressing technical issues promptly and enhancing user experience through continuous improvements and expert guidance. The agreement is structured as a subcontract under NAICS code 541512, which classifies it within computer systems design and related services. It is issued under the Taxpayer Focused Support initiative by the Department of the Treasury, with performance based in Cincinnati. The contract was posted on July 10, 2026, and while no set-aside designation or funding details are specified, it reflects a commitment to sustaining advanced AI capabilities critical to the agency’s operational needs. All support activities are expected to align with the platform’s evolving requirements and user demands in a secure, efficient manner.

General Info

Ongoing premium technical support for Certara AI platform under Treasury’s Taxpayer Focused Support initiative in Cincinnati.

Agency

Department Of The Treasury → Taxpayer Focused Support

NAICS

541512 - Computer Systems Design Services

Place of Performance

Cincinnati, OH, USA

Set-Aside

NONE

Documents

This scope was carved out of 2043FY-26-F-00109.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Certara Software License Subscriptions and Support Services

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Timeline

PostedJul 10

subcontract

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Organization & Contact Information

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AgencyDepartment Of The Treasury → Taxpayer Focused Support

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of The Treasury → Taxpayer Focused Support

Office AddressN/A

ContactsNo contact information available

Full Description

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Ongoing technical support including troubleshooting, updates, performance optimization, and user assistance for the Certara AI platform.

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