Presolicitation - Pharmacy Automation

Pre-solicitation - Pharmacy Automation THIS NOTICE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. The Naval Medical Logistics Command has a requirement for firm fixed priced Indefinite Delivery Indefinite Quantity (IDIQ) type contracts in accordance with FAR 12 and FAR 16.5 for Pharmacy Automation in support of Navy Medicine Information. The Naval Medical Logistics Command (NMLC) intends to release a solicitation N62645-11-R-0027 in early June 2011. This solicitation is intended to result in multiple firm fixed priced Indefinite Delivery Indefinite Quantity (IDIQ) type contracts with a five year period (base year plus four one-year options). The requirement will be fulfilled via an unrestricted, full and open competitive acquisition. There are no set-aside restrictions for this requirement. The NAICS code for this requirement is 423450 with a size standard of 500. All responsible sources may submit an offer. Some Navy outpatient pharmacies currently contain automated Accumed counters that are approaching "end-of-life" and as of September 2012 will no longer be supported by the vendor. In addition to the equipment that will no longer be supported, there are various different flow approaches and equipment currently in use. This program is designed to replace the obsolete equipment and provide a more standardized process flow for many of the naval outpatient pharmacies. Another major objective for the program is to improve the quality of dispensing. The pharmacies currently vary from manual operations directed by "paper" to some limited automation controlled by process flow software. It is the goal of this program to improve the overall quality by reducing the opportunities for errors. It has been shown that extremely high levels of quality can be attained by complete automation and system controlled manual dispensing. A third objective of this program is to increase the volume capability of the various pharmacies. Currently consumer satisfaction is primarily measured by customer wait time. It is the goal of this program to increase the volume capability of the pharmacies within the currently allocated space while reducing the wait time to be less than thirty minutes for at least ninety percent of the customers during peak hours (thirty minutes including a ten minute maximum processing time). Since the customer has a choice to wait or to utilize alternative commercial retail pharmacies (through TRICARE), reducing the wait time per the goal stated, is anticipated and hoped to drive increased volume. Other objectives of this program is to reduce operating costs related to improved inventory management (i.e. un-utilized, expired medications, medication quantity ordering), efficient staff utilization while maintain protection of Personally Identifiable Information (PII) and increase security. Currently many of the outpatient pharmacies also process refills. At some pharmacies, the refills are processed during the normal working day while at others; refills are accomplished off-shift. The process flow software of a proposed system shall enable refills to be filled either during the normal working day (but with a low priority so as to not impact customer wait time) or to be deferred to off-shift processing. This solicitation is by electronic means only - no hard copies will be mailed to offerors. The official release of the Request for Proposal (RFP) and all amendments will be posted on the Navy Electronic Business Opportunities (NECO) web site at https://www.neco.navy.mil/ which will upload to the Federal Business Opportunities (FBO) website at https://www.fbo.gov. To receive consideration, Contractor must be registered with the Central Contractor Registration and have completed the Online Representations and Certifications (ORCA). Telephone requests will not be accepted.