Preventive Maintenance, Software Upgrade and Support Plan (SUSP)
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The contract involves procuring services for a Software Upgrade and Support Plan (SUSP) along with Corrective Maintenance for the ACC-HQ Lenel Federal access control and camera systems. The scope of work includes preventive maintenance to ensure both the software and hardware components operate effectively, as well as on-call repair services for any equipment failures. The contract stipulates an onsite response time of one hour for corrective maintenance to promptly address any system malfunctions or hardware issues. This service contract is issued by the Department of Defense, specifically the USA Joint Munitions Command located in Rock Island, Illinois. The solicitation number is PANROC21P0000007519, posted on August 26, 2021, under NAICS code 561621. The point of contact for this contract is Maria Baskovic, who can be reached via email for further information. The maintenance services provided under this contract are critical to maintaining operational integrity and security of access control and surveillance systems used by federal agencies.
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