This Solicitation opportunity from Department Of Defense was posted on August 7, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Printer Maintenance

Closed

PANRSA-25-P-0000014439Federal

Submission Closed08/21/2025, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811210

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Solicitation # 36C24227Q0068

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242-NETWORK Contract Office 02 (36C242)

POSTED

about 16 hours ago

DEADLINE

in 6 days

AI Contract Overview

The contract involves providing comprehensive, ongoing maintenance for seventy-nine Canon Multi-Function Devices (MFDs) at the U.S. Army Garrison on Redstone Arsenal, Alabama. The service includes monthly toner replenishment, repair, and maintenance coverage, with a flat-rate pricing structure that covers all parts, service calls, repairs, drums, and toner, excluding staples and paper. The contract is structured as an Indefinite Delivery/Indefinite Quantity (IDIQ) arrangement, with a one-year base period and four optional renewal years, ensuring continuous support over multiple years. The contractor must respond to service requests within 90 minutes and provide backup loaner systems at no cost if repairs cannot be completed within three business days, depending on equipment availability and mission needs. The contractor is required to be an authorized Canon dealer, with at least six certified technicians capable of performing repairs, and must maintain an inventory of parts within a 30-mile radius of Redstone Arsenal. Access to the installation requires proper Department of Defense clearances and RSA badges, with the ability to obtain RSA Garrison CAC credentials if necessary. The contract emphasizes security, readiness, and rapid response, ensuring the equipment remains operational to support the garrison’s mission. The solicitation is set aside for small businesses under the SBA, with a response deadline of August 21, 2025.

General Info

IDIQ contract for Canon device maintenance at Redstone Arsenal; toner, repairs, 90-minute response, small businesses.

Agency

Department Of Defense → W6QK Acc-Rsa

NAICS

811210 - Electronic and Precision Equipment Repair and Maintenance

Place of Performance

Redstone Arsenal, AL, 35898, USA

Set-Aside

SBA

Documents

Printer Maintenance for U.S. Army Garrison – Redstone Arsenal, AL - QASP

qasp

High

PWS - Printer Maintenance for U.S. Army Garrison Redstone Arsenal

sow

High

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

1 update

PhaseClosed

PostedJul 31

Solicitation

Notice updatedAug 7

Notice details unchanged. Attachments may have changed.

Response DeadlineAug 21

Deadline has passed

Submission Closed

08/21/2025, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → W6QK Acc-Rsa

Contacts2 people available

OfficeREDSTONE ARSENAL, AL, 35898-5200, USA

Organization / AgencyDepartment Of Defense → W6QK Acc-Rsa

Office AddressREDSTONE ARSENAL, AL, 35898-5200, USA

Contacts

Christine Easterwood

Lindsay Heiskell

Full Description

The US Army Garrison, Directorate of Information Management Office (IMO), has a requirement to provide ongoing, monthly toner inclusive maintenance for seventy-nine (79) existing Multi-Function Devices (MFD) (network printers/copiers/scanners), for the U.S. Army Garrison on Redstone Arsenal, AL (USAG-Redstone). This contract will be an Indefinite Delivery/Indefinite Quantity (IDIQ) type contract with a 12-month Base Year and four 12-month option years. The Contractor shall provide ongoing toner inclusive maintenance for 79 existing Canon MFD's specified in TE-C. The Contractor is to provide 365 days of continuous coverage for maintenance on the listed equipment if needed. Contractor must provide back-up loaner systems at no cost to the Government if units cannot be repaired within 3 business days dependent on backup printer availability and mission requirements. Contractor will have proper DOD clearances and RSA badges for access on Redstone Arsenal when needed. Contractor will have the ability to provide properly cleared individuals with the ability to obtain RSA Garrison CAC credentials if needed. Contractor must be an Authorized Canon dealer and will provide a minimum of six (6) technicians certified by Canon to perform repairs and maintenance. Contractor will provide a response time of 90 minutes on a down machine if requested. Contractor will maintain an inventory of parts and supplies within a 30-mile radius of Redstone Arsenal. Maintenance will be Flat Rate with no overages. Must include all parts, service calls, repairs, drums and toner. Staples and Paper will be excluded.