This Sources Sought opportunity from Department Of Defense was posted on July 22, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Provide administration, configuration, programming, information assurance, managing, maintaining and monitoring of the Configuration Account Information Retrieval System (CAIRS) Telephone Management System supporting systems, operations, and infrastructur

Closed

N7027225PHONESYSFederal

Submission Closed07/24/2025, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The Naval Computer and Telecommunications Master Station Atlantic, acting for the N9 Base Communications Office in Norfolk, Virginia, is seeking a contractor to provide comprehensive administration, configuration, programming, and maintenance for the Configuration Account Information Retrieval System (CAIRS) and Telephone Management System (RTMS). This effort supports telephone services for over 100,000 users across the Hampton Roads geographic area, including sites such as NAVSTA Norfolk and NAS Oceana. The primary objective is to ensure the system remains current and compliant with JITC and IA security requirements through continuous software maintenance, licensing fees, remote Tier II and III technical support, diagnostics, and regular system upgrades. This sources sought notice, identified by solicitation number N7027225PHONESYS, anticipates a Firm Fixed Price contract with a base period running from November 1, 2025, to October 31, 2026, with four optional 12-month extensions. The system is unclassified and does not process classified information. Interested vendors are required to submit a Statement of Capabilities by July 24, 2025, demonstrating their ability to meet the technical requirements outlined in the Performance Work Statement under NAICS code 517111.

General Info

Agency

Department Of Defense → Navsup Flt Logistics Ctr Norfolk

NAICS

517111 - Wired Telecommunications Carriers

Place of Performance

Norfolk, VA, USA

Set-Aside

NONE

Documents

CAIRS NCTAMS LANT Support Services Performance Work Statement

sow

High

NCTAMSLANT Sources Sought Notice - Telephone Management System (CAIRS/RTMS)

sources-sought

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseClosed

PostedJul 22

Sources Sought

Response DeadlineJul 24

Deadline has passed

Submission Closed

07/24/2025, 12:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk

Contacts2 people available

OfficeNORFOLK, VA, 23511-3392, USA

Organization / AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk

Office AddressNORFOLK, VA, 23511-3392, USA

Contacts

Samantha Miller

contact@example.gov

Jana Popovich

contact@example.gov

Full Description

Naval Computer and Telecommunications Master Station Atlantic (NCTAMSLANT), on behalf of the N9, Base Communications Office Norfolk, Virginia has been tasked by United States Fleet Forces Command (USFFC) to provided responsive, reliable, high quality and cost-effective telephone services required by the operating forces, base establishment, and other Commands within the geographic area of Hampton Roads. NCTAMS LANT BCO N-9 provides telephone services to over 100,000 telephone users. NCTAMS LANT BCO N9 has a requirement for resources to provide administration, configuration, programming, information assurance, managing, maintaining and monitoring of the Configuration Account Information Retrieval System (CAIRS) Telephone Management System (RTMS) supporting telephone systems, operations, and infrastructure. The attached Performance Work Statement (PWS) defines the requirements for software/system, maintenance support for the CAIRS Telephone Management TMS. It requires continuous contracted maintenance support to remain current for the CAIRS software packages to stay current to meet JITC and IA security requirements. The Contractor shall provide services support that includes: Licensing Fees and remote (Tier II) maintenance escalation support, remote diagnostics, technical documentation and publications, software support, upgrades to most current versions of software and other requirements. This system is neither classified nor does it process classified information.