PROVISION OF HOUSING MANAGEMENT SOLUTION

The Swaythling Housing Society Ltd, trading as Abri, has awarded a contract to Techlabs London Ltd for the provision of a comprehensive Housing Management System. This initiative aims to modernize and integrate core housing operations through a scalable, secure, and user-centered solution. The system will provide end-to-end functionality covering tenancy and property management, asset and repairs management, customer engagement, income and arrears management, and reporting to drive digital transformation and improve service delivery for residents. The contract is valued at 7,244,760 pounds including VAT, with an initial term running from April 1, 2027, to March 30, 2031, and potential extensions available until 2040. The successful supplier is responsible for delivering the software along with implementation services, data migration, training, and ongoing support to ensure operational efficiency and data-driven decision making across the organization.