Provision of Veterinary care and services

The Canada Border Services Agency (CBSA) requires licensed veterinary care services on an as-needed basis for its Detector Dog Training Program at the Canine Center of Expertise in Rigaud, Quebec. The Contractor must provide comprehensive veterinary services to maintain the physical health and operational readiness of CBSA’s highly trained detector dogs, which are critical to law enforcement missions involving narcotics, firearms, and other contraband detection. Services include routine and emergency exams, specialized care such as neurology, dental procedures, vaccinations, lab testing, and routine maintenance like nail trimming and anal gland emptying, with an estimated annual volume of over 200 procedures. The Contractor must operate from a licensed veterinary facility located within a 45 km radius of the CBSA campus and must be capable of delivering immediate, on-demand care around the clock. All work must adhere to the highest industry standards for working dogs, with complete medical records maintained and subject to government inspection and acceptance. The contract includes a base performance period from August 1, 2026, to July 31, 2028, with three optional one-year extensions through July 31, 2031, subject to government notice and approval. The solicitation, identified as PR231527 - 1000538149-001, is evaluated using a trade-off model weighing technical merit at 70% and price at 30%, with a minimum technical score of 45 out of 100 required for responsiveness. Contractors must comply with strict personnel requirements, including security clearance verification and prior approval for any substitutions, and must not subcontract services without CBSA’s written consent. All services are provided under a fixed-price structure, though specific pricing details are not disclosed in the documentation. The Contractor must ensure full compliance with Canadian laws, maintain all required professional certifications, submit invoices electronically via the designated CBSA email, and certify absence of contingency fees or conflict of interest. The contract enforces proactive disclosures regarding past performance, integrity, and reciprocal procurement compliance, and all personnel must meet Canadian supplier eligibility standards. Evaluation and acceptance are solely the responsibility of the Government, which retains the right to reject services that fail to meet defined quality benchmarks, with corrections required at the Contractor’s expense. All documentation must be submitted electronically through the Government Electronic Tendering Service by the closing date of June 2, 2026.