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Purchase of GRM and Call Center Enhancement Application System

Awarded

SO-MOLSA-498489-GO-RFQInternational

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Federal Government of Somalia, through the Ministry of Labour and Social Affairs, has issued an award notice for the purchase of a GRM and Call Center Enhancement Application System. This procurement, identified by solicitation number SO-MOLSA-498489-GO-RFQ, is designed to improve communication and grievance redress mechanisms within the agency's operational framework. The project is managed as a federal government initiative with the place of performance located within the Federal Republic of Somalia. Further administrative details and procurement specifics regarding this system enhancement are hosted via the World Bank projects portal.

General Info

Somalia Ministry of Labour procurement for GRM and Call Center Enhancement Application System.

Agency

Federal Government of Somalia, Ministry of Labour and Social Affairs

Contract Value

$67,557.7

NAICS

N/A

Place of Performance

SOM

Set-Aside

NONE

Awardee

SMART ELECTRONICS AND ICT SOLUTIONS

Award Issued Date

11/10/2025, 12:00:00 AM UTC

Documents

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseAwarded

PostedNov 14

Award Notice

AwardedNov 10

Contract was awarded

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Organization & Contact Information

AgencyFederal Government of Somalia, Ministry of Labour and Social Affairs

ContactsNo contacts available

OfficeSOM

Organization / AgencyFederal Government of Somalia, Ministry of Labour and Social Affairs

Office AddressSOM

ContactsNo contact information available

Full Description

Purchase of GRM and Call Center Enhancement Application System

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