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This Solicitation opportunity from Vermont was posted on July 12, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Putney Information Technology (IT) Services

Closed
2024-08-12State & Local

Contract Overview

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The Town of Putney is seeking comprehensive IT services aimed at improving operational effectiveness, enhancing service quality, reducing support costs, and maximizing return on investment in technology. The contract encompasses a broad range of technical support activities, including general network monitoring, security services, hardware maintenance, software updates, troubleshooting, and repairs across all computer systems and network server equipment. Additionally, the provider will deliver backup and disaster recovery services through a combination of remote and onsite efforts to ensure system resilience and data protection. Emphasis is placed on delivering high-quality help desk support tailored to accommodate the varying technical proficiency levels of Town staff, ensuring efficient and accessible assistance. The solicitation, posted on July 12, 2024, with a response deadline of August 12, 2024, is open to qualified vendors under NAICS code 423710. The contract size is estimated to range between $500,000 and $2,000,000. The primary point of contact for this opportunity is Karen M. Astley, reachable via email at [email hidden] or by phone at [phone hidden]. Interested vendors can find additional details and bid information through the Vermont Business Registry link provided.

General Info

Place of Performance

VT, USA

Set-Aside

NONE

Documents

0

No documents available

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyVermont → Town of Putney
Contacts1 person available
OfficeN/A
Organization / AgencyVermont → Town of Putney
Office AddressN/A
Contacts
Karen M. Astley

Full Description

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Improve operational effectiveness, enhance quality of services, minimize support cost, and maximize return on investment in IT. Provide technical support for infrastructure, in the form of general network support including monitoring services, security services, maintenance of hardware, updates to software, troubleshooting/repair on all computer systems and network server equipment, as well as backup and disaster recovery services through a mix of remote and onsite efforts. The ability to deliver high quality help desk support that recognizes the varying levels of technical aptitude of Town staff and provide support.

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