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This Pre-Solicitation opportunity from Department Of Defense was posted on February 14, 2008. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Q -- Nurse Advice Line

Closed
FA3020-08-R-0005Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421
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Live Answering Services
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The Housing Authority of the City of Los Angeles is seeking solicitations for live answering, dispatching, and work order entry services. This opportunity is specifically set aside for small businesses, including certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone small businesses. Interested parties must submit their responses by November 12, 2026. The procurement falls under NAICS code 561421, and primary inquiries regarding the solicitation should be directed to Hadi Otaky.
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Sound Transit

POSTED

4 days ago

DEADLINE

in 27 days
NAICS: 561421
New
International
External Reporting Line
Solicitation # LFB133
The London Fire Commissioner is seeking an independent third-party provider under solicitation LFB133 to establish and operate an external reporting line for staff to report misconduct, specifically focusing on discrimination, bullying, and harassment. While the Professional Standards Unit continues to handle standard complaints, this external service is specifically commissioned for allegations involving Professional Standards Unit staff, Directors, and Senior Leadership team members. It will also be utilized in instances of perceived conflicts of interest or for cases that are exceptionally sensitive, complex, or exceed the current capacity of the Professional Standards Unit. The contract is estimated to run for three years, from January 4, 2027, to January 3, 2030, and is categorized under telephone-answering services. Award decisions will be based on a weighted evaluation consisting of a 70 percent technical score and a 30 percent commercial score. The presumptive winning bidder will be required to complete a cyber security questionnaire. The deadline for tender submissions is November 12, 2026, at 11:59pm.
London Fire Commissioner

POSTED

5 days ago

DEADLINE

in 23 days
NAICS: 561421
SLED
Live Answering Services
Solicitation # HA-2026-113
The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals under solicitation HA-2026-113 for multilingual telephone answering, dispatching, and work order entry services. The selected vendor will provide 24/7 support for residents of 5,750 public housing units, primarily in English and Spanish, to handle maintenance service requests such as power outages and water leakages. Key responsibilities include entering work orders directly into HACLA's business system, implementing a secure SMS service, and providing monthly analytic reports. All calls must be recorded and retained for at least one year for quality assurance and compliance purposes. HACLA intends to award multiple contracts based on a Best Value evaluation. Scoring is weighted across proposed staffing (25 points), work plan and methodology (25 points), price (23 points), qualifications (20 points), and Section 3 compliance (7 points). Finalists may be required to provide oral presentations or submit Best and Final Offers. The contract includes a base term with three optional extensions and requires vendors to maintain cybersecurity insurance of at least 1,000,000 dollars. Compliance requirements are extensive, including adherence to HUD Form 5370-C, the Fair Labor Standards Act, the Americans with Disabilities Act, and OSHA regulations. Vendors must provide a Contractor Workforce Profile and certify their status as a Section 3 Business Concern. Proposals must be submitted in sealed envelopes and include several mandatory exhibits, including a price/cost form, a responsibility questionnaire, and a Section 3 Economic Opportunity Plan. Invoicing is performed monthly in arrears and must include detailed descriptions of work, personnel, and billing rates.
City of Los Angeles

POSTED

7 days ago

DEADLINE

in 23 days
NAICS: 561421
Federal
Q999--GCH Technologies - Vanity Short Codes Annual Lease
Solicitation # 36C24527Q0022
The Department of Veterans Affairs, VISN 05, Veterans Crisis Line requires the exclusive leasing, management, and maintenance of two mission-critical SMS vanity short codes, 838255 (VETALK) and 98801 (988, press 1). These assets are essential for providing 24/7/365 crisis text messaging services and ensuring compliance with the Joshua Omvig Veterans Suicide Prevention Act and the No Veterans Crisis Line Call Should Go Unanswered Act. Due to GCH Technologies Inc. holding exclusive carrier-level ownership of these specific codes, the government has issued an intent to sole source this requirement under FAR 5.2, as replacing the codes would cause unacceptable risks to public safety and disrupt critical routing infrastructure. The contract will be awarded as a firm fixed price agreement based on the lowest price technically acceptable (LPTA) method, with pricing justified against an Independent Cost Estimate and previous Contract No. 36C24525P0022. The period of performance consists of one base year running from December 22, 2026, through December 21, 2027, with four additional option years, not to exceed a total of five years. This procurement is managed by the Network Contract Office 5 under solicitation number 36C24527Q0022, with a response deadline of October 22, 2026.
245-NETWORK Contract Office 5 (36C245)

POSTED

13 days ago

DEADLINE

in 2 days
NAICS: 561421
SLED
Outage Dispatching Services
Solicitation # 49369
The City of Hudson, Ohio, through its Public Works Department, is soliciting bids for Outage Dispatching Services to support electric utility operations. The scope of work includes call intake, outage reporting, dispatch coordination, customer communication, and automated notifications. Key technical requirements involve integration with GIS, SCADA, AMI, Billing, and Work Order Management systems, as well as the maintenance of TTY/TTD capabilities for accessibility. The contractor will be responsible for logging all emergency and non-urgent calls and providing detailed analytics on outage durations, frequency, and crew arrival times. This is a unit price contract with a primary performance period of three years, running from January 1, 2027, to December 31, 2029, with an option for a three-year extension based on performance and pricing. The contract will be awarded to the lowest and best responsive bidder, provided the price does not exceed 10 percent above the estimated cost. Awardees must provide a bid guaranty, a performance bond, a maintenance bond, and two specific insurance policies. Invoices must be submitted to the Public Works Department within the first ten days of the month following service, with payment issued within 30 days of receipt.
City of Hudson

POSTED

16 days ago

DEADLINE

in 8 days
NAICS: 561421
International
CA18282 - Provision of 111-2 Service
Solicitation # 9b02a656-c157-410b-ae85-747eea963799
Avon and Wiltshire Mental Health Partnership NHS Trust is seeking a provider to deliver the call handling component of the NHS 111 Mental Health Crisis Response Service, known as 111 Option 2. This service provides a 24/7 dedicated response for individuals of all ages experiencing a mental health crisis. The selected provider will be solely responsible for access, triage, and call management, while the Trust retains responsibility for all clinical assessments, decision-making, and outcomes. The successful provider must operate within a matrix management model, collaborating with various urgent and emergency care pathways, community teams, and voluntary sector partners to ensure a seamless service. This opportunity is run under the Provider Selection Regime regulations. Interested parties must register and apply via the MultiQuote portal using reference CA18282 before the response deadline of November 2, 2026.
Avon and Wiltshire Mental Health Partnership NHS trust

POSTED

21 days ago

DEADLINE

in 13 days
NAICS: 561421
International
RFP for Fire Communications and Dispatch Services
Solicitation # 26-22
Northumberland County is soliciting proposals for Fire Communications and Dispatch Services to support seven participating fire departments. The contract involves a comprehensive service model including call intake, processing, dispatch procedures, radio and paging operations, and incident support. The selected provider must manage the technical infrastructure, including Computer-Aided Dispatch (CAD) and records management systems, while adhering to strict service level standards for call answer and dispatch times. The agreement is intended for an initial five-year term with two optional five-year extensions, with an anticipated execution date of December 1, 2026. Proponents must submit their proposals by October 22, 2026, via an electronic portal, providing separate technical and pricing submissions. The evaluation process consists of four stages, including a mandatory review of submission requirements and a presentation stage; award is based on a final total score of 100 points, with a minimum threshold of 60 points required in the presentation stage to proceed. Key requirements include compliance with the Municipal Freedom of Information and Protection of Privacy Act, data residency within Canada, and specific insurance coverages: 5 million dollars for Commercial General Liability, 2 million dollars for Automobile Liability, and 2 million dollars for Professional Liability. Successful bidders must also provide a valid WSIB clearance certificate and demonstrate robust cybersecurity measures, such as MFA and SOC 2 or ISO 27001 certifications.
Northumberland County

POSTED

26 days ago

DEADLINE

in 2 days
NAICS: 561421
Federal
Verizon WirelessThe Department of Commerce is forecasting a contract with Verizon Wireless to provide services for the Office of General Counsel. This requirement is categorized under NAICS code 561421 and is scheduled for posting on August 21, 2026. The primary place of performance for this engagement will be located in Washington. Administrative inquiries regarding this opportunity can be directed to Rachel J. Dellapietro, while small business concerns may coordinate with the DOC OSDBU. Further details and updates regarding this forecast are available through the Acquisition Gateway.

POSTED

2 months ago

DEADLINE

N/A
NAICS: 561421
Federal
Help Desk and User Support ServicesThe Help Desk and User Support Services subcontract, managed by the Department of Health and Human Services Office of Acquisition and Grants Management, focuses on providing essential technical assistance for MPP users. The scope of work includes 24/7 help desk operations dedicated to technical support, user account management, and comprehensive troubleshooting to ensure continuous system availability and user efficiency. This engagement is categorized under NAICS code 561421 and is designated for performance in Baltimore. The contract was posted on August 7, 2026, establishing a framework for specialized support services to maintain operational stability for the agency's user base.
Ofc Of Acquisition And Grants Management

POSTED

2 months ago

DEADLINE

N/A
NAICS: 561421
Federal
FY26 Concierge Executive ServicesThe FY26 Concierge Executive Services engagement is a forecasted requirement by the Federal Acquisition Service within the General Services Administration to provide premium white-glove virtual receptionist and concierge communication services. The primary objective is to support a designated GSA Senior Leader by acting as a seamless extension of the agency's brand. The provider will ensure that high-level professionals, VIPs, and stakeholders receive elite, accurate, and timely assistance. A critical component of this service involves the automatic routing of any unanswered calls to the designated leader's phone directly to concierge agents, who will then manage the call and provide necessary assistance to the caller. This procurement is currently listed as a forecast with a posted date of August 6, 2026. While specific solicitation numbers and set-aside details are not yet defined, the project is managed through the General Services Administration. Key points of contact for this requirement include Paul Detitta and Small Business Specialist Alexander Stutzman. The service is designed to maintain professional continuity and high-standard communication management for executive-level leadership within the agency.
Federal Acquisition Service

POSTED

3 months ago

DEADLINE

N/A
NAICS: 561421
Grant
Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks (MCHEK) program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, focuses on improving maternal and infant health outcomes. The initiative aims to prevent exposure to harmful materials before, during, and after pregnancy by providing evidence-based information and personalized counseling. This is achieved through a national expert-staffed call center that offers guidance on nutrition, medications, household products, and environmental exposures. To ensure accessibility and efficiency, the program translates complex scientific data into clear guidance for families and healthcare providers, utilizing emerging technologies such as artificial intelligence. This forecast is categorized under NAICS code 561421 and is designed to empower informed decision-making to promote healthier pregnancies and infant development.
Health Resources And Services Administration

POSTED

3 months ago

DEADLINE

N/A

General Info

Agency

Department Of Defense → FA3020 82 Cons Lgc

Contract Value

$900,401.88

NAICS

561421 - Telephone Answering Services

Place of Performance

76311, TX

Set-Aside

SDVOSBC

Awardee

THUNDERBOLT - FONEMED JV, LLC

Award Issued Date

Documents

0

No documents available

Documents will appear here when they are available.

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Uniform Contract Format

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Timeline

PhaseClosed
Posted

Presolicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

Show more
AgencyDepartment Of Defense → FA3020 82 Cons Lgc
Contacts1 person available
OfficeSHEPPARD AFB, TX, 76311-2743, USA
Organization / AgencyDepartment Of Defense → FA3020 82 Cons Lgc
Office AddressSHEPPARD AFB, TX, 76311-2743, USA
Contacts
Andrea Brent JoseyContract Specialist
contact@example.gov
+1 (555) 000-0000

Full Description

Show more
This is a request for proposals not request for quote. Please address all questions to POC in solicitation.

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Same awarding agency

NAICS: 238320
New
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Solicitation # FA302026Q0104
Solicitation FA302026Q0104 is a request for quotes for a single-award, Firm Fixed Price, Indefinite Delivery/Indefinite Quantity (IDIQ) contract to provide Protective Coating Maintenance (PCM) services at Sheppard Air Force Base, Texas. The scope of work includes interior and exterior painting, surface preparation, floor refinishing, pavement markings, and the fabrication and installation of signage in accordance with base and federal standards. The contract features a five-year ordering period from November 1, 2026, to September 30, 2031, with a minimum contract value of 50,000 dollars and a maximum ceiling of 9,000,000 dollars. This requirement is 100 percent set aside for SBA Certified Economically Disadvantaged Women-Owned Small Business (EDWOSB) concerns under NAICS code 238320. Award will be based on best value, evaluating technical acceptability, price, and past performance, with past performance weighted slightly more than price for technically acceptable quotes. Technical requirements include a minimum of five years of federal experience in protective coatings and a scalable manning plan capable of handling surge requirements, such as working in two large dormitory facilities simultaneously. Offerors must submit their quotes via the PIEE solicitation module in three distinct volumes covering technical acceptability, price, and past performance. Key administrative requirements include the provision of performance and payment bonds, compliance with prevailing wage determinations for Grayson, Wichita, and Tillman/Washita counties, and the use of the Wide Area WorkFlow (WAWF) system for invoicing.
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NAICS: 423440
Federal
Paint & Coating Material SupplyThis subcontract opportunity is for the supply of industry-approved paints, enamels, latex, and coating materials to support prime contractors on US Air Force projects at Sheppard AFB. The selected provider must deliver paint systems that strictly adhere to existing base specifications and requirements, ensuring all materials match current systems unless specific approval is granted by the Government Project Manager. The contract is issued by the Department of Defense under the agency FA3020 82 Cons Lgc and is specifically set aside for Economically Disadvantaged Women-Owned Small Businesses. Interested parties must submit their responses by October 29, 2026, for performance in the 76311 zip code area under NAICS code 423440.
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NAICS: 339999
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Custom Sign Manufacturing & InstallationThis subcontract opportunity is for the manufacture and installation of custom signage for prime contractors supporting US Air Force projects at Sheppard AFB. The scope of work includes cutting metal substrates and producing sheeting, borders, and vinyl lettering using specialized manufacturing and metal cutting tools. All deliverables must strictly adhere to the SAFB signage program and the Standardization of SAFB Signs and Street Markings. The project is set aside for Economically Disadvantaged Women-Owned Small Businesses under NAICS code 339999. Managed by the Department of Defense agency FA3020 82 Cons Lgc, the contract requires the delivery and installation of signs within the 76311 zip code area. Responses for this opportunity are due by October 29, 2026.
All Other Miscellaneous Manufacturing

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NAICS: 237310
Federal
Pavement Marking & Line StrippingThis subcontract opportunity is for professional pavement marking and line stripping services at Sheppard Air Force Base. The contractor will be responsible for applying precise paint line markings on asphalt and concrete surfaces across roads, parking lots, and airfields. All work must be performed using professional equipment and strictly adhere to the Standardization of SAFB Signs and Street Markings guidelines. The project is issued by the Department of Defense under the agency FA3020 82 Cons Lgc and is specifically set aside for Economically Disadvantaged Women-Owned Small Businesses. Interested parties must submit their responses by October 29, 2026. The work falls under NAICS code 237310 and will be performed in the 76311 zip code area.
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25 days ago

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Interior Painting & Floor RefinishingThis subcontract opportunity is for interior painting and specialized floor refinishing services at Sheppard AFB for the Department of Defense. The scope of work includes surface preparation, painting, and the use of refinishing machinery to deliver finished interior walls and floors in accordance with industry standard protective coating maintenance. The project is designated as a set-aside for Economically Disadvantaged Women-Owned Small Businesses under NAICS code 238320. Interested parties must submit their responses by October 29, 2026, for performance at the site located in zip code 76311.
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Exterior Painting ServicesThis subcontract for Exterior Painting Services supports prime contractors on US Air Force projects at Sheppard AFB. The scope of work involves comprehensive surface preparation and painting of exterior building surfaces, including washing, water blasting, and the application of latex and enamel paint systems. To execute these tasks, the contractor must utilize high-altitude reach equipment, lifts, or scaffolding for heights ranging from 25 to 60 feet, ensuring all work adheres to industry standards for protective coating maintenance. The opportunity is set aside for Economically Disadvantaged Women-Owned Small Businesses under NAICS code 238320. Managed by the Department of Defense through the FA3020 82 Cons Lgc agency, the project is located in zip code 76311. Interested parties must submit their responses by October 29, 2026.
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IUID-Compliant Label & Material SupplyThe contract involves the supply of durable, machine-readable 2D Data Matrix labels and marking materials that comply with MIL-STD-130 requirements and meet strict environmental durability standards. These labels are intended to support unique identification and tracking in accordance with Department of Defense specifications. The work is classified as a subcontract under a Total Small Business Set-Aside (FAR 19.5), ensuring that only small businesses are eligible to compete for this opportunity. The contract is associated with NAICS code 323111, which pertains to commercial printing activities, and is managed by the FA3020 82 Cons Lgc office within the Department of Defense. The place of performance is listed as DWG, with a zip code of 76311. The solicitation was posted on March 27, 2026, and the acquisition is aimed at enhancing logistical and inventory control through reliable and standardized labeling solutions.
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7 months ago

DEADLINE

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Shipment & Container Labeling (MIL-STD-129 Compliance)This contract involves the labeling of military shipments, containers, and packages in strict accordance with MIL-STD-129 standards. The work includes the application of 2D Data Matrix codes, National Stock Numbers (NSN), Commercial and Government Entity (CAGE) codes, and essential handling instructions to ensure proper identification and handling of shipments. The contract is a subcontract set aside exclusively for small businesses under the Small Business Administration guidelines (FAR 19.5). The Department of Defense, specifically the 82nd Contract Logistics unit (FA3020), oversees this effort, with performance located in the DWG area under the postal code 76311. The NAICS code associated with this contract is 561910, which designates support services related to this kind of logistical task. The contract was posted in late March 2026 and ensures compliance with all applicable military and government marking standards to facilitate accurate shipment management and tracking.
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IUID Data Submission & Registry ReportingThis subcontract involves the submission of unique item identifier (IUID) data to the Department of Defense IUID Registry, either through the Wide Area Workflow (WAWF) system or by direct upload. The contractor is responsible for ensuring that the data is properly formatted, validated, and effectively integrated with existing logistics systems to maintain accuracy and compliance. The contract is a Total Small Business Set-Aside under FAR 19.5, classified under NAICS code 541512, which pertains to computer systems design services. The work is commissioned by the Department of Defense, specifically through the FA3020 82 Cons Lgc agency, with the place of performance identified as DWG, ZIP code 76311. Although the solicitation number and specific point of contact are not provided, the contract's focus is on supporting DoD logistics and data management efforts by facilitating efficient and validated IUID data submission and registry reporting.
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7 months ago

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