Q515-- 580 -Phlebotomy Staffing Services - HOUSTON - 5 YEAR

This solicitation seeks qualified contractors to provide phlebotomy staffing services at the Michael E. DeBakey VA Medical Center in Houston, Texas, over a five-year period. The primary contract requirement mandates the provision of 33,280 phlebotomist hours annually, with a government option to increase coverage by an additional 11,050 hours based on patient demand. Services must be delivered continuously, 24/7 including weekends and federal holidays, to support inpatient wards and outpatient clinics. Contractors are expected to ensure rapid staff replacements within 60 minutes of any absence and maintain a stable core group of experienced phlebotomists, all of whom must meet stringent credentialing, background checks, and training standards encompassing HIPAA, privacy, security, and VA-specific orientations. The solicitation is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set aside, emphasizing opportunities for veteran-owned entities. Compliance with VA regulations and federal laws is critical, including strict adherence to immigration laws, information security, the Privacy Act, and VA Handbook 6500.6 for contractor conduct on VA information systems. Contractors must maintain operational and emergency responsiveness, ensuring safety protocols, specimen handling accuracy, and customer service standards are upheld. The government retains rights to conduct unannounced security assessments and onsite inspections both of service performance and IT systems involved. The contract emphasizes data sanitization and proper destruction of VA information upon contract conclusion, aligning with NARA guidelines and VA directives. Although no formal contract clauses or pricing structures are provided in this sources-sought phase, evaluation factors will focus heavily on personnel qualifications, security compliance, operational readiness, and overall capability to maintain uninterrupted, quality phlebotomy services at the specified VA facility.