Quality Assurance Monitoring Support of Childrens Residential...

The contract involves providing quality assurance monitoring support for children's residential treatment programs within New Hampshire, with a focus on ensuring compliance with state laws, administrative rules, and trauma-informed care standards. The Department of Health and Human Services seeks qualified vendors to conduct site visits, file reviews, and provide technical assistance aimed at improving program quality, documentation, and data management processes. The contract is expected to commence upon approval by the Governor and Executive Council and will run through June 30, 2027, with potential renewal options, and an estimated value between $500,000 and $2,000,000. The work requires personnel with relevant degrees and experience in human services and data management, and vendors must submit detailed work plans, staffing schedules, and performance indicators as part of their proposals. The procurement emphasizes a best value award process, scoring proposals based on technical merit (70%) and cost (30%). Technical evaluation considers the vendor’s ability and work plan, experience, and capacity, with a minimum technical score of 400 points necessary to be considered for award. Cost proposals are scored relative to the lowest bid, with detailed budgets and narratives required. The contract will be governed by the State of New Hampshire’s Form P-37 General Provisions, with no federal FAR clauses incorporated. Administrative oversight involves monthly invoicing, contingent on approved budgets, and compliance with applicable federal and state audits, including annual single audits if applicable. The Department’s primary contact is James Corbett, and all proposal submissions must adhere to specified electronic formats and deadlines, with a maximum attachment size of 25 MB. The contract’s scope and performance are centered on monitoring and supporting the quality of children’s residential programs through on-site visits, documentation reviews, and ongoing compliance assessments, with the Department responsible for inspections and acceptance at the service delivery locations.