R--DOI OHA PHD Digital to Mail

The Department of the Interior, Office of Hearings and Appeals, Probate Hearings Division is conducting market research via a sources sought announcement to identify capable firms to provide a secure, automated digital-to-physical printing, fulfillment, and mailing solution. The objective is to implement a COTS SaaS solution to manage the electronic intake, processing, and distribution of legally sensitive probate documents, thereby reducing manual workloads for government personnel. The scope of work includes secure document processing, assembly using methods such as stapling and coil binding, and mandatory mailing via USPS First-Class, Certified Mail, and Priority Mail Express. The requirement emphasizes high security and data integrity, mandating a FISMA Moderate security baseline and requiring an Authority to Operate or Authority to Use before processing production data. Contractors must safeguard Controlled Unclassified Information in accordance with 32 CFR Part 2002 and maintain a rigorous Quality Control Plan to prevent data mixing or omission. Performance is measured by strict standards, including 100 percent accuracy in postage reconciliation and secure disposition of production waste. Interested respondents must provide a capability statement including an approximate order of magnitude for pricing, three relevant past performance examples, and details regarding any teaming arrangements or FedRAMP authorizations.