R -- Hospital Telephone Appointment System

The 23rd Contracting Squadron/LGCB plans to establish a Blanket Purchase Agreement (BPA). Moody AFB intends to award a sole-source (sole-manufacturer) contract under the authority of FAR 6.302-1 and 10 U.S.C. 2304(c)(1) for Hosptial Telephone Appointment System (HTAS) 24/7 service. Interested firms may identify their interest and capability to respond to the requirement. A determination not to compete this requirement based upon responses to this notice is solely within the discretion of the government; all responsible sources may submit an offer, which will be considered. Written responses to this synopsis shall contain sufficient documentation to establish a bona-fide capability to fulfill this requirement. Interested sources must submit in writing, technical capabilities, pricing, and other information that demonstrates the ability to meet this requirement before the closing date specified below. The Government contemplates award of a firm fixed price contract resulting from this solicitation. If no responses are received, a sole source contract with Phoenix Teledata will be pursued without further notice. The BPA will be for a period not to exceed 5 years. Please see below Statement of Work for details on the services requested. Wage Determination WD 05-2131 (Rev.-4) dated 06/05/2007 applies to this requirement. Please submit a price list by fax to 229-257-4032 or by e-mail to eric.burton@moody.af.mil. All price lists must be received NLT 2:00pm EST 12 Nov 07. STATEMENT OF WORK PHOENIX TELEDATA SERVICES, INC. MAINTENANCE AGREEMENT 1. SCOPE: Phoenix Teledata Services, Inc. (PTSI) maintenance agreement is required for the Automated Telephone Appointment System (ATAS) currently in use in the 23rd Medical Group. 2. GENERAL. PTSI shall provide all personnel, parts, equipment, tools, supervision and other items and services necessary to provide remedial maintenance on all the components of the ATAS, to include Call Center training for supervisors and agents. 3. OBJECTIVE. The objective of obtaining the PTSI maintenance agreement is to provide continued use of a state of the art telephonic appointment system for beneficiaries eligible to use the services provided at 23 Medical Group, system training and 24 hour technical support. 4. REQUIREMENTS. PTSI shall provide telephonic engineering services/technical assistance to keep system operable, routine priority 1 and 2 repair service, emergency service, telephonic consulting, programming and recording services, corrective software upgrades, one-day site visit per calendar year. 5. ADDITIONAL INFORMATION. PTSI especially designed and installed the ATAS in this facility. Their system software/hardware is proprietary and therefore not available to other contractors. 7. PLACE AND PERIOD OF PERFORMANCE. 23 Medical Group, 01 Oct 2007 through 30 Sep 2011.