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This Government Contract opportunity from Department Of Defense was posted on January 28, 2005. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

R -- Medical Appointment Clerk Services

Awarded
FA5004-05-T-0007Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421
SLED
Live Answering Services
Solicitation # HA-2026-113
The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals under solicitation HA-2026-113 for multilingual telephone answering, dispatching, and work order entry services. The selected vendor will provide 24/7 support for residents of 5,750 public housing units, primarily in English and Spanish, to handle maintenance service requests such as power outages and water leakages. Key responsibilities include entering work orders directly into HACLA's business system, implementing a secure SMS service, and providing monthly analytic reports. All calls must be recorded and retained for at least one year for quality assurance and compliance purposes. HACLA intends to award multiple contracts based on a Best Value evaluation. Scoring is weighted across proposed staffing (25 points), work plan and methodology (25 points), price (23 points), qualifications (20 points), and Section 3 compliance (7 points). Finalists may be required to provide oral presentations or submit Best and Final Offers. The contract includes a base term with three optional extensions and requires vendors to maintain cybersecurity insurance of at least 1,000,000 dollars. Compliance requirements are extensive, including adherence to HUD Form 5370-C, the Fair Labor Standards Act, the Americans with Disabilities Act, and OSHA regulations. Vendors must provide a Contractor Workforce Profile and certify their status as a Section 3 Business Concern. Proposals must be submitted in sealed envelopes and include several mandatory exhibits, including a price/cost form, a responsibility questionnaire, and a Section 3 Economic Opportunity Plan. Invoicing is performed monthly in arrears and must include detailed descriptions of work, personnel, and billing rates.
City of Los Angeles

POSTED

7 days ago

DEADLINE

in 23 days
NAICS: 561421
International
RFP for Fire Communications and Dispatch Services
Solicitation # 26-22
Northumberland County is soliciting proposals for Fire Communications and Dispatch Services to support seven participating fire departments. The contract involves a comprehensive service model including call intake, processing, dispatch procedures, radio and paging operations, and incident support. The selected provider must manage the technical infrastructure, including Computer-Aided Dispatch (CAD) and records management systems, while adhering to strict service level standards for call answer and dispatch times. The agreement is intended for an initial five-year term with two optional five-year extensions, with an anticipated execution date of December 1, 2026. Proponents must submit their proposals by October 22, 2026, via an electronic portal, providing separate technical and pricing submissions. The evaluation process consists of four stages, including a mandatory review of submission requirements and a presentation stage; award is based on a final total score of 100 points, with a minimum threshold of 60 points required in the presentation stage to proceed. Key requirements include compliance with the Municipal Freedom of Information and Protection of Privacy Act, data residency within Canada, and specific insurance coverages: 5 million dollars for Commercial General Liability, 2 million dollars for Automobile Liability, and 2 million dollars for Professional Liability. Successful bidders must also provide a valid WSIB clearance certificate and demonstrate robust cybersecurity measures, such as MFA and SOC 2 or ISO 27001 certifications.
Northumberland County

POSTED

26 days ago

DEADLINE

in 2 days

General Info

Contract Value

$14,546

NAICS

561421 - Telephone Answering Services

Place of Performance

AK

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

2 updates
PhaseAwarded
Posted

Presolicitation

Notice updated

The notice description changed.

Notice updated

Notice details unchanged. Attachments may have changed.

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → FA5004 354 Cons Pk
Contacts2 people available
OfficeEIELSON AFB, AK, 99702-2200, USA
Office AddressEIELSON AFB, AK, 99702-2200, USA

Full Description

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No Description Provided

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