This Solicitation opportunity from Department Of Veterans Affairs was posted on July 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)

Closed

36C24826Q0971Federal

Submission Closed07/31/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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3 months ago

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N/A

AI Contract Overview

The Department of Veterans Affairs, Network 08 Contracting Office is seeking qualified Service-Disabled Veteran-Owned Small Business (SDVOSB) vendors to provide Telephone Switchboard Operator Services under solicitation number 36C24826Q0971. The scope of work includes handling all incoming calls, operator-assisted calls, and emergency responses such as STEMI alerts, stroke alerts, suicide crisis interventions, telephone alarms, and fire alarms. This requirement is classified under the Product Code R426 Support, Professional: Communications and falls within the NAICS code 561421 for Telephone Answering Services. The solicitation is exclusively set aside for SDVOSBs, and only responsible businesses meeting this designation may submit a quotation. Proposals must be submitted via email to david.henry3@va.gov by the deadline of July 31, 2026, at 6:00 PM Eastern Time. The contract will be managed by the Office of the Department of Veterans Affairs located in Tampa, Florida, with David G Henry serving as the primary point of contact as Contract Specialist.

General Info

SDVOSB vendors required to provide telephone switchboard services for VA Tampa by July 31, 2026.

Agency

Department Of Veterans Affairs → 248-NETWORK Contract Office 8 (36C248)

Contract Value

$454,318.74

NAICS

561421 - Telephone Answering Services

Place of Performance

Set-Aside

SDVOSBC

Awardee

INNOVATION AT WORK INC

Award Issued Date

09/15/2026, 12:00:00 AM UTC

Documents

Solicitation 36C24826Q0971 for Telephone Switchboard Operator Service

rfq

High

Solicitation 36C24826Q0971 Miami VHA Telephone Switchboard Operator Service

rfq

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJul 28

Presolicitation

Type ChangedJul 28

Presolicitation → Solicitation

Response DeadlineJul 31

Deadline has passed

Submission Closed

07/31/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 248-NETWORK Contract Office 8 (36C248)

Contacts1 person available

OfficeTAMPA, FL, 33637, USA

Organization / AgencyDepartment Of Veterans Affairs → 248-NETWORK Contract Office 8 (36C248)

Office AddressTAMPA, FL, 33637, USA

Contacts

David G HenryContract Specialist

contact@example.gov

Full Description

The Department of Veterans Affairs, Network 08 Contracting Office has a requirement for a Telephone Switchboard Operator Services. Includes: Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis. The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 631-3352.