R499--Community Living Centers (CLC) Long Term Care

The Department of Veterans Affairs, through the Strategic Acquisition Center Fredericksburg, is soliciting bids for a Fixed Price Indefinite Delivery/Indefinite Quantity (IDIQ) contract to conduct comprehensive surveys of Community Living Centers (CLCs) and SCI/D Long Term Care Centers nationwide. The contract encompasses a base twelve-month period with four optional twelve-month extensions, allowing for a potential total performance duration of up to six years, with a maximum allowable extension of six months beyond any option period. The scope requires the contractor to provide all qualified personnel, equipment, travel, supervision, and non-personal services necessary to execute annual onsite surveys, monthly electronic feedback reports, kick-off and recurring meetings, survey scripting, training plans, and other related deliverables as detailed in the Performance Work Statement and its nineteen attachments, which include survey templates, corrective action procedures, F-Tag crosswalks, and business associate agreements. The work is performed both at the contractor’s facility and at VA CLC and SCI/D sites, with delivery governed by FOB Destination terms and electronic submission requirements for all payment requests via the Tungsten e-Invoice Program through the Austin Portal. The solicitation is a Women-Owned Small Business (WOSB) set-aside under NAICS code 541611, with a detailed evaluation methodology prioritizing technical approach as significantly more important than past performance, which in turn is slightly more important than price, with Veterans Preference being the least weighted factor. Offers must be structured into five volumes—Technical, Past Performance, Price (submitted as Excel), Representations and Certifications, and Veterans Preference—with strict formatting rules including 12-point font, single spacing, one-inch margins, no hyperlinks, and anonymized technical content except for the cover page. The technical evaluation uses adjectival ratings, and past performance is assessed by risk level. Pricing must reflect all direct and indirect costs in whole-dollar amounts, with no cents permitted, and must include anticipated expenses for Immediate Jeopardy events within the survey CLINs. Contractors must comply with VA-specific clauses including Personnel Vetting and Credentialing, Personal Identity Verification, Electronic Payment Submission, and Liquated Damages for Data Breaches, with all personnel subject to Tier 2/Mod Risk background investigations under VA Directive 0710 and NISPOM standards. Key personnel are subject to approval under VAAR 852.237-75, and performance is monitored via a Quality Assurance Surveillance Plan using Acceptable Quality Levels with Satisf