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R499--Dependency Claims Processing Assistance

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36C10E20Q0181Federal

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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Department of Veterans Affairs, Veterans Benefits Administration, Office of Mission Support, plans to award a sole source contract to Enterprise Resource Performance, Inc. for Dependency Claims Processing Assistance Services. This procurement arises from urgent and compelling circumstances, making a competitive process unfeasible under FAR 13.5 and 41 USC 1903. The contract will be a firm-fixed-price agreement covering an initial three-month period, with an option to extend for an additional six months. The services support the VBA’s Rules Based Processing System (RBPS), which automates processing of simpler dependency claims; contract personnel assist with data gathering and entry to facilitate this automation. Maintaining these services is critical to prevent delays in providing veterans and their dependents with deserved benefits. Under this arrangement, the contractor receives weekly claim reports filtered by VBA to ensure only eligible claims are processed via RBPS. The contractor then evaluates the claims according to VBA’s criteria, completing necessary actions before electronically routing the claims to RBPS for final processing. Although this notice is not a solicitation for proposals or quotes, the Government invites interested parties to express their interest and capacity to perform these services by submitting written responses by May 15, 2020. The Government will consider these responses only to determine whether a competitive procurement would better serve its interests but retains the right to proceed with the sole source award or cancel the procurement altogether. The contract falls under NAICS code 541990 and is managed by the VBA Field Contracting office in Washington, DC.

General Info

Sole source, firm-fixed-price contract for dependency claims processing assistance, initial three months plus extension.

NAICS

541990 - All Other Professional, Scientific, and Technical Services

Place of Performance

DC

Set-Aside

NONE

Documents

0

No documents available

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Timeline

Posted

special-notice

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Vba Field Contracting (36C10E)
Contacts1 person available
OfficeWASHINGTON, DC, 20006, USA
Office AddressWASHINGTON, DC, 20006, USA
Contacts
Heather Hampton

Full Description

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THIS IS NOT A REQUEST FOR QUOTE THIS IS A NOTICE OF THE GOVERNMENT S INTENT TO ISSUE A SOLE SOURCE The Department of Veterans Affairs, Veterans Benefits Administration, Office of Mission Support (OMS), Acquisition Division, intends to negotiate a Sole Source award with Enterprise Resource Performance, Inc., 2751 Prosperity Ave., Ste. 410, Fairfax, VA 22031-4370 to Dependency Claims Processing Assistance Services. This proposed procurement is for products/services for which the Government intends to solicit and negotiate with only one source due to unusual and compelling urgency, under the authority of FAR 13.5 in accordance with 41 USC 1903. VBA intends to award a Firm-Fixed Price (FFP) sole source contract as a three (3) month interim contract with one (1) six-month option period. If the Dependency Claims Processing Assistance Services cease, deserved benefits to veterans and their dependents would be severely delayed. VBA created a Rules Based Processing System (RBPS) to automate processing of less complex dependency claims. To date, VBA has processed in excess of 366,000 dependency claims, utilizing RBPS, augmented by contracted personnel that provide data gathering and data entry services into VBA systems supporting the rules-based processing. For dependency claims initiated by claimants from mail submitted through centralized mail operations, VBA generates a routine report from its internal data repository, filtering out a set of excluded dependency-related claims known to not be suitable for RBPS processing. The final report is delivered weekly by VBA to its dependency claim processing vendor who then distributes the claims across assigned resources for processing. Through a series of VBA-defined processing flows/steps, the vendor reviews each identified claim to determine if it meets the established criteria for RBPS processing. If so, the vendor completes the predefined actions for each claim and electronically routes the claim to RBPS for final action. This notice of intent is not a request for proposals or competitive quotes. A determination by the Government not to compete this proposed contract based on responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether conducting a competitive procurement is in the best interest of the Government. Interested parties may identify their interest and capability by responding to this requirement via email to Heather Hampton, Contract Specialist, heather.hampton@va.gov , Subject Line: Response to 36C10E20Q0181, Dependency Claims Processing. Responses must be received no later than Friday, May 15, 2020 at 11 AM ET. All information submitted should support the offeror s capability to provide the services required and shall be furnished at no cost or obligation to the Government. Responses must be in writing and must provide clear and concise documentation indicating an offeror s bona fide capability to provide these services. Verbal responses are not acceptable and will not be considered. The Government reserves the right to cancel the Sole Source Award. The primary North American Industry Classification System (NAICS) code is 541990, All Other Professional, Scientific, and Technical Services, Small Business Size Standard of $16.5 Million.

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