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Radio Service

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73-IFB-00774State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Western Carolina University is seeking a comprehensive service and maintenance agreement with an authorized Motorola Service Provider to manage its campus wide radio system. The selected provider must be located within 100 miles of the university and guarantee a response time of two hours. The scope of work includes labor for programming, configuration, and equipment maintenance, featuring standard routine repairs, 24/7/365 emergency support, and bi-weekly site visits for equipment pickup and system upgrades. All installations must comply with North Carolina Building Codes and specific university requirements. While the agreement covers labor and service, Western Carolina University remains responsible for the cost of hardware, cabling, and parts replacements for equipment no longer under manufacturer warranty. This solicitation, identified as 73-IFB-00774, is managed by the Western Carolina University Police Department with a response deadline of August 25, 2026.

General Info

Motorola provider for WCU radio system maintenance with two-hour response and 24/7 support.

Agency

North Carolina → Western Carolina UniversityView Agency

NAICS

811210 - Electronic and Precision Equipment Repair and MaintenanceView NAICS

Place of Performance

NC, USA

Set-Aside

NONE

Documents

(1)

73-RFP-00773 Security Camera RFP Western Carolina University

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyNorth Carolina → Western Carolina University
Contacts1 person available
OfficeNC, USA
Organization / Agency
North Carolina → Western Carolina University
View Agency Profile
Office AddressNC, USA
Contacts
John Hamm

Full Description

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It is the intent of the Western Carolina University Police Department to secure a comprehensive service/maintenance agreement with an authorized Motorola Service Provider/Center, located within 100 miles of the University with a response time within two hours. The service agreement will cover labor/service on programming, configuration, and equipment that is part of the campus wide radio system. Service agreement will include standard service for non-emergency routine maintenance and repair, 24/7/365 emergency support, and a bi-weekly (every other week) site visit to address repair and upgrading issues and pick-up radios for repair. Costs associated with hardware, cabling, parts replacements for equipment that are no longer covered by manufacture warranty will be the responsibility of Western Carolina University. Service provider will coordinate hardware replacements with Western Carolina University on an as needed basis. All installations will meet or exceed the requirements of the North Carolina Building Codes along with project specific University requirements.

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