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Real Time Networks RealCare Elite Service Plan

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PCA-ORS-08420Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The National Institutes of Health Office of Research Services intends to award a firm-fixed-price purchase order to Real Time Networks for the RealCare Elite Service Plan. This sole-source procurement is intended to maintain the existing secure security key storage and management system utilized by the Division of Police. The requirement consists of a base period plus four twelve-month option periods, covering maintenance and support for various installed components across three RTN Hub locations, including specific single-terminal systems and door access systems. Real Time Networks has been identified as the only vendor capable of servicing this proprietary system, as transitioning to a different provider would result in increased costs. This notice is for informational purposes and is not a formal solicitation. Interested parties who believe they can meet the requirement must submit a capability statement by September 11, 2026, to demonstrate their ability to service the existing system. The government reserves the right to determine whether competition is feasible and is not obligated to issue a solicitation based on this notice.

General Info

NIH intends to award Real Time Networks a sole-source contract for security system maintenance.

Agency

Department Of Health And Human Services → National Institutes Of HealthView Agency

NAICS

561621 - Security Systems Services (except Locksmiths)View NAICS

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

special-notice

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health
Contacts1 person available
OfficeBethesda, MD, 20892, USA
Organization / Agency
Department Of Health And Human Services → National Institutes Of Health
View Agency Profile
Office AddressBethesda, MD, 20892, USA
Contacts
R. Travis Brown
contact@example.gov
+1 (555) 000-0000

Full Description

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NOTICE OF INTENT TO SOLE SOURCE — PCA-ORS-08420
Real Time Networks RealCare Elite Service Plan


Notice Type: Special Notice / Notice of Intent to Sole Source (this is not a solicitation)


Agency: Department of Health and Human Services (HHS), National Institutes of Health (NIH), Office of Research Services (ORS), Division of Police (OEPPR/DP)


Authority: FAR 13.106-1(b) — Soliciting from a single source (simplified acquisition procedures).


Description:


This is a Notice of Intent to Sole Source and is not a request for competitive quotations. The National Institutes of Health (NIH), Office of Research Services, intends to award a firm-fixed-price purchase order on a sole-source basis to Real Time Networks for the RealCare Elite Service Plan to maintain the existing secure security key storage and management system used by the ORS Division of Police.


The requirement is base plus 4- twelve (12)-month service agreement covering maintenance and support of the Division of Police's existing key storage and management system, which ensures physical keys are accessed and used in a secure manner. Coverage includes the following installed components across three RTN Hub locations: RealCare ESP-R Elite (KTA); CVIF 48-key single-terminal system; Police 128-key single-terminal system; and Hospital, Gateway, and CVIF 14-door AS systems.


Real Time Networks is the only vendor that provides and can service the currently installed system, which is proprietary. No other vendor can service the existing system, and transition to a different system would increase costs. Accordingly, only one source is reasonably available to meet this requirement.


This notice is published for informational purposes. Interested parties that believe they can meet the requirement may submit a capability statement demonstrating their ability to provide and service the existing Real Time Networks system. Responses will be considered solely to determine whether competition is feasible; this notice does not obligate the Government to issue a solicitation or award a contract, and a determination not to compete is solely within the discretion of the Government.


Estimated Period of Performance: September 15, 2026 – July 31, 2027 = 4- Twelve Month options. 


Responses Due: 09/11/2026


Point of Contact: Travis Brown, Contract Specialist, NIH/ORS — travis.brown@nih.gov.

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