Real-Time Payment Status Integration & System Automation

The contract seeks the development and integration of systems to enable real-time updates on toll debt status, secure payment processing, and automated customer notifications through API connectivity and encrypted data synchronization. The solution must ensure seamless communication between toll collection infrastructure and customer service platforms, maintaining data integrity and compliance with security standards throughout all transactions and notifications. The system should support immediate status changes, successful payment confirmation, and timely alerts to customers via preferred channels without manual intervention. This subcontract, issued by the Georgia State Road and Tollway Authority, is focused on enhancing operational efficiency and customer experience within the state’s tolling ecosystem. The work is governed under NAICS code 541512 for custom computer programming services, with a response deadline of May 14, 2026. The project requires robust technical execution to handle high-volume, low-latency data exchanges while ensuring regulatory compliance and scalability across the state’s toll network. All integration efforts must align with existing state systems and support future expansion without compromising security or performance.