Rental Mediation Program

The City of San Pablo is seeking proposals to establish and administer a Rental Mediation Program aimed at resolving property owner and tenant disputes through free mediation services. This initiative aligns with the city's FY 2025-27 Council Priority Workplan, which emphasizes supporting housing stability and preventing evictions. The program will be managed by a qualified non-profit organization or firm designated as the Program Administrator, responsible for marketing the service citywide, providing trained mediators, and conducting outreach and education efforts. The contract size is estimated between $500,000 and $1,500,000, with a response deadline of November 13, 2025. The project involves comprehensive program development phases, including contract execution, outreach planning, and ongoing administration. The solicitation, posted on September 16, 2025, is managed by the City of San Pablo's Public Works / Engineering Department under the California NAICS code 541110. The agreement will formalize the relationship between the city and the selected provider, referencing prior consulting agreements that outline scope, quality standards, labor compliance, and compensation. The program aims to facilitate quick dispute resolution, promote housing stability, and reduce eviction filings by providing accessible, no-cost mediation services to tenants and property owners. The primary point of contact for inquiries is Elizabeth Lopez, reachable via email or phone. More details and the application portal are available through the provided online link.