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This Sources Sought opportunity was posted on October 27, 2014. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Request for Information DLA Video Remote Interpreter services

Closed
RFI_DLA_Video_Remote_Interpreter_servicesFederal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541930
New
Federal
MCOTEA American Sign Language Interpreting
Solicitation # M0026427Q0009
The Marine Corps Operational Test and Evaluation Activity (MCOTEA) is soliciting professional American Sign Language (ASL) interpreting services to facilitate two-way communication for a deaf or hard of hearing employee. This requirement, under solicitation M0026427Q0009, encompasses both unclassified and classified support for mission-related meetings, training, conferences, and operational test activities. Services will be delivered via on-site interpreting at MCB Quantico and the University of Mary Washington, as well as through Video Remote Interpreting (VRI). The contract is a 100% Total Small Business Set-Aside under NAICS code 541930, with a performance structure consisting of a base year and four option years. The contract utilizes a best-value trade-off award process based on three factors: Technical, Past Performance, and Price, following an initial compliance gateway check. Technical requirements mandate that interpreters hold RID, NAD, or BEI certifications, and the contractor must maintain a Secret Facility Security Clearance (FCL) with personnel possessing the necessary eligibility for classified work. Pricing is structured in eight-hour blocks for interpreting services and cost-no-fee for travel, with a travel cap of 18,650 dollars per period. Performance is monitored through a Quality Assurance Surveillance Plan, requiring a 98 percent on-time arrival rate and a 30-minute staffing standard for VRI requests.
Commander

POSTED

1 day ago

DEADLINE

in 25 days
NAICS: 541930
New
SLED
RFP:142-26 Live Agent Visual Interpretation
Solicitation # BD-27-1206-MBTA-MBTA-134558
The Massachusetts Bay Transportation Authority (MBTA) is soliciting proposals under RFP 142-26 for a qualified provider to deliver smartphone-based live agent visual interpretation and navigation support for blind and low-vision riders. This service is designed to provide real-time accessible wayfinding and visual interpretation within both indoor and outdoor rapid-transit environments. The procurement process includes a pre-bid conference on October 22, 2026, with a final response deadline and bid opening on November 20, 2026, and a required delivery date of January 31, 2027. The contract will be awarded on a best-value basis, evaluating technical solutions, user experience, implementation and staffing approaches, and performance management, with supplier diversity accounting for 25 percent of the technical score. Key performance indicators include a service availability rate of at least 99.5 percent, a call completion rate of at least 95 percent, and a maximum abandoned call rate of 5 percent. The successful contractor must provide comprehensive training for interpreters in descriptive communication and caller safety, and must adhere to strict insurance requirements, including Commercial General Liability, Workers Compensation, and Professional Liability coverage. Administrative requirements include the submission of a technical response, a separate pricing response using Form D, and a signed copy of the MBTA Standard Terms and Conditions. Payments are issued via EFT 45 days from invoice receipt, though prompt payment discounts are available for accelerated schedules. Additionally, the contractor must comply with Massachusetts state tax laws, public records retention for seven years, and various non-discrimination and labor law regulations.
MBTA - Massachusetts Bay Transportation Authority

POSTED

4 days ago

DEADLINE

in about 1 month
NAICS: 541930
New
SLED
IFB 26-E0010 Translation and Interpretation Services
Solicitation # 26-E0010
The California Office of Environmental Health Hazard Assessment (OEHHA) is soliciting bids under IFB 26-E0010 for as-needed translation and interpretation services to ensure critical public health information is accessible to California residents. The scope of work includes written and webpage translations for materials such as Fish Advisory Signs, Prop 65 Warnings, and CalEnviroScreen documents, as well as the translation of complex scientific studies and the provision of real-time interpretation via in-person, telephonic, and virtual methods. Services are required for a wide array of languages, including but not limited to Spanish, Chinese, Arabic, Vietnamese, and several indigenous languages. All deliverables must be fully accessible for users with disabilities and align with the federal Plain Writing Act of 2010. The contract has a total budget not to exceed $97,500.00, with awards granted to the lowest responsive and responsible bidder after Small Business (SB) and Disabled Veteran Business Enterprise (DVBE) preferences are applied. To be eligible, bidders must have a valid California business license and at least five years of experience in translation and interpretation, including two years with a public entity. Additionally, personnel must possess at least three years of professional experience, with two of those years focused on complex scientific subjects. Bidders are required to maintain comprehensive liability insurance, including professional and motor vehicle coverage, and must disclose any use of Generative AI in their deliverables. Bids must be submitted via email by October 29, 2026, at 12:00 PM.
Env'l Health Hazard Assessment

POSTED

4 days ago

DEADLINE

in 9 days

General Info

Agency

N/A

NAICS

541930 - Translation and Interpretation Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

1 update
PhaseClosed
Posted

Sources Sought

Notice updated

The notice description changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyN/A
Contacts1 person available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
Daniel FerryContract Specialist

Full Description

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The purpose of this amendment under Request for Information (RFI), DLA Video Remote Interpreter services, is to delete question # 6 and question #7 in their entirety, and re-number the questions below. This amendment deletes the following questions: 6. Do you have staff interpreters that have a secret clearance? If so, how many? 7. If requested, would you be able to fill a request for multiple interpreters who have a secret clearance? The remaining parts of this RFI remain unchanged. The RFI, as amended, is as follows below. DLA Office of Equal Employment Opportunity (EEO) and Diversity is seeking feedback from interested vendors on the attached DRAFT Statement of Work (SOW) for Video Remote Interpreting (VRI) services and obtaining answers to DLA EEO's questions below. DLA will use the information gathered through this RFI to clarify and improve the description of its requirements for VRI services. In accordance with FAR 15.201 (e), the information requested is for planning purposes only and is not intended to bind the Government. If DLA decides to proceed with a new procurement or announcement, we may synopsize our intent on FedBizOpps. No solicitation exists; therefore, do not request a copy of the solicitation. It is the interested parties' responsibility to monitor the Government Points of Entry for the release of any solicitation and/or synopsis. Questions concerning this Request for Information should be submitted in writing and addressed to the Point of Contact (POC) below. Any E-mail correspondence should have the subject line: DLA Video Remote Interpreter services. Responses are due to the POC no later than Thursday November 6, 2014. Point of Contact Mr. Daniel Ferry, Contract Specialist, DLA Contracting Services Office E-mail: daniel.2.ferry@dla.mil Phone: 703-767-5494 The DRAFT SOW is attached to this RFI. DLA EEO's questions are as follows: 1. Are you able to provide interpreters on a 24/7/365 basis? 2. What are the certification levels of your interpreters? 3. How many full-time interpreters will be required to perform the PWS based in CONUS? OCONUS? 4. How many interpreters do you have access to that are part-time or not currently on your staff? 5. What other Federal Agencies are your clients? 6. Do you have staff interpreters that have a secret clearance? If so, how many? 7. If requested, would you be able to fill a request for multiple interpreters who have a secret clearance? 8. Do you have a Continuity of Operation Plan (COOP) in place to address any malfunction of your technical systems that results in VRI service interruption? 9. Do you have a secured encryption structure that effectively supports your VRI service? 10. Are you able to provide applications for installations compatible with Windows 7, Macintosh OS X (10.9.3), or better computer processing system? 11. Are you able to provide applications developed and designed for the Windows Phone, Apple IOS, and/or Android Operating Systems for tablets? 12. What is your per minute rate for Scheduled Rate for Regular Work Hours - Monday through Friday from 8:30 a.m.-5:00 p.m. per a twelve month period? 13. What are the pricing models/structures for this type of service? Please describe them in detail. 14. What will be the pricing models/structures you would use for the PWS? Please describe them in detail 15. Based on the DRAFT SOW, what is the recommended Contract Line Item (CLIN) structure that would provide the best value to the Government. 16. What is the estimated five-year contract cost, On-demand/unscheduled versus scheduled? See below. o Estimated contract cost for FY 2015: ________________ o Option for FY 2016: _________________ o Option for FY 2017: _________________ o Option for FY 2018: _________________ o Option for FY 2019: _________________

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