Request for Information (RFI) - Global Communications Backhaul Solution

Request for Information (RFI) - Global Communications Backhaul Solution 1. Introduction Space Rapid Capabilites Office is seeking information and pricing for a robust and redundant communications backhaul solution connected to Schriever Space Force Base, Colorado United States. This RFI outlines our key requirements and invites qualified telecommunications providers to submit their proposed solutions. 2. Network (Government or Vendor's Private Fiber Network) Requirements Bandwidth: 2Gbps symmetrical (2Gbps upload and 2Gbps download) for each location. Latency: Lowest possible latency, capable for WAN transports utilizing Satellite Communications (SATCOM). Redundancy: Fully redundant solution with automatic failover to ensure continuous connectivity. Diverse routing (different submarine cables, terrestrial paths, or a combination of fiber and satellite) is highly preferred. Type-1 encryption solutions for dual-redundant communications. Locations: Headquarters: Schriever Space Force Base, Colorado Branch Offices: Vandenberg Space Force Base, California Peterson Space Force Base, Colorado Operating Locations Vandenberg Space Force Base, California Georgia, US Italy Geraldton ADSCS, Australia Brisbane, Australia (on or about Camp Kerr area) Hawaii, US Applications: The system is a hybrid cloud network with some components on-premises and some in the cloud. The network will support a variety of applications, including: Data transfer (large file sharing, backups). Voice over IP (VoIP). Video conferencing. Cloud applications. Security: Robust security measures are essential. This includes, but is not limited to: Data encryption in transit and at rest. Type-1 Encryption. Firewall protection. Intrusion detection and prevention systems. Anti-virus and anti-malware applications. Uploading and installing software patches, applying Security Technical Implementation Guides (STIGs) and version updates through the long haul (WAN) network. Cybersecurity: Information system is compliant with Department of Defense requirements. National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53 Security and Privacy Controls for Information Systems and Organizations. NIST SP 800-37 Risk Management Framework (RMF) for Information Systems and Organizations: A System Life Cycle Approach for Security and Privacy. 3. Service Level Agreements (SLAs) The selected provider must commit to stringent SLAs covering the following: Uptime: Minimum 99.99% network availability. Latency: Guaranteed maximum latency for each location. Packet Loss: Maximum acceptable packet loss rate. Jitter: Maximum jitter (latency variation) allowed. Support: 24/7/365 technical support with guaranteed response times for different severity levels. 4. Pricing and Contractual Requirements Please provide a detailed cost breakdown for the proposed solution, including: Installation costs (if applicable). Monthly recurring costs. Bandwidth upgrade options and pricing. Any additional fees (e.g., maintenance, support). 5. Provider Information Company overview and experience in providing global communication solutions. Technical expertise and certifications. Customer references (preferably from similar industries and with comparable network requirements). 6. Submission Instructions Questions will be accepted until 9 May 2025. Please submit your completed RFI responses electronically to jennifer.wilterdink.1@spaceforce.mil and cari.forrester.ctr@spaceforce.mil no later than 1159 MDT on 30 September 2025. 7. Disclaimer This RFI is for information gathering purposes only and does not constitute a commitment to purchase. Space Rapid Capabilities Office reserves the right to select or reject any or all proposals received in response to this RFI.