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This Sources Sought opportunity from Department Of Agriculture was posted on May 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Request For Information (RFI)- USDA Program Complaints Support Process

Closed
RFI1813553Federal

Contract Overview

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The United States Department of Agriculture’s Office of the Assistant Secretary for Civil Rights, through its Center for Civil Rights Enforcement, is conducting market research to identify contractors capable of providing comprehensive services for processing program complaints, including intake, investigation, and adjudication. This effort is being carried out through a sources sought notice aimed at gathering industry information to support the development of an acquisition strategy for a potential future Request for Quote. The government is exploring whether a small business set-aside is feasible or if full and open competition will be more appropriate, with any responses potentially informing subcontracting goals. This notice is not a solicitation or a request for quotes, and no contract award will result directly from this activity. Participation is voluntary, and no costs for responding will be reimbursed. The survey must be completed by 5 PM Eastern Time on May 29, 2026, with all responses submitted through the provided online form; communication outside of this channel will not be accepted. Information obtained will be used solely for planning purposes and to refine the acquisition approach for the Department of Agriculture’s efforts to enhance its program complaint process. The primary point of contact for this effort is Paige Francis.

General Info

USDA seeks contractors for complaint processing services; market research via voluntary sources sought notice.

Agency

Department Of Agriculture → Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA

NAICS

541611 - Administrative Management and General Management Consulting Services View NAICS

Place of Performance

DC, 20250, USA

Set-Aside

NONE

Documents

(1)

Draft RFQ Program Complaints Performance Work Statement

PDFsow

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Timeline

PhaseClosed
Posted

Sources Sought

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Agriculture → Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA
Contacts1 person available
OfficeFORT COLLINS, CO, 80521, USA
Organization / Agency
Department Of Agriculture → Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA
Office AddressFORT COLLINS, CO, 80521, USA
Contacts
Paige Francis

Full Description

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The United States Department of Agriculture (USDA) Office of the Assistant Secretary for Civil Rights (OASCR), through the Center for Civil Rights Enforcement (CCRE)is seeking industry information to identify contractors who possess the capabilities to provide services for processing program complaints - intake, investigation, adjudication in accordance with the draft requirements found in the Sources Sought notice.


As permitted by FAR Part 10, this is a market research tool being utilized for informational and planning purposes. Your responses will assist the Government in the development of its acquisition strategy for a possible Request for Quote (RFQ), to be issued at a later date, and in determining whether any type of small business set-aside is possible for this procurement or whether full and open competitive procedures should be utilized. If full and open competition is ultimately pursued, responses to this survey may be used to aid in establishing small business subcontracting goals.


This notice shall not be construed as a request for quote (RFQ) or as any commitment or obligation on the part of the Government to issue a solicitation. The Government does not intend to award a contract on the basis of this request, so proposals will not be considered. No reimbursement will be made for any costs associated with providing information in response to this sources sought or any follow-up information requests.


Response is strictly voluntary - it is not mandatory to submit a response to this notice to participate in any formal RFQ process that may take place in the future. However, it should be noted that information gathered through this notice may significantly influence our acquisition strategy.


This survey will close at 5PM ET on May 29, 2026. Survey responses will not be monitored after close. The survey can be found at this link:


https://forms.office.com/g/sB5nFxjQKJ


Communication outside of this survey such as email or phone calls will not be accepted. Please provide information in your survey response. Thank you.