This Solicitation opportunity from Oregon was posted on September 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Request for Proposal Customer Relationship Management (CRM) Licensing Solution

Closed

S-DASOBO-00017788State & Local

Submission Closed10/01/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Defense Health Agency (DHA), Portfolio Acquisition Executive, Medical Digital Solutions (PAE MDS), Enterprise Intelligence & Data Solutions (EIDS) Program Management Office (PMO), Data Exchange Services Operations, Modernization, and Development

Solicitation # HT003826SC005-AOI0002

The Defense Health Agency (DHA), through the Enterprise Intelligence and Data Solutions (EIDS) Program Management Office, is seeking commercial solutions for the operations, sustainment, modernization, and development of the Data Exchange Platform (DxP). This initiative, published under Commercial Solutions Opening HT003826SC005, aims to maintain mission-essential legacy services—including the Data Exchange Services (DES), Central Health Data Repository (CHDR), and ACS-DAL environments—while transitioning to a scalable, cloud-native, API-driven architecture. Key technical objectives include adopting FHIR R4 and OMOP CDM standards, implementing Zero Trust security, and evolving toward AI/ML-ready capabilities to support secure interoperability between the DHA, Department of Veterans Affairs, and other federal healthcare partners. The procurement follows a multi-phase evaluation process, with Phase I responses due by October 28, 2026. Phase I submissions are evaluated on a Go/No-Go basis focusing on technical feasibility, operational strategy for zero-disruption modernization, commercial maturity, and security alignment. While the government anticipates a Firm-Fixed-Price structure and a 12-month base period, the final award instrument may be a FAR-based contract or a prototype other transaction agreement, with an anticipated award date of March 2027. Selected vendors must demonstrate a robust DevSecOps approach and a realistic staffing pipeline meeting necessary security clearance and facility access criteria.

Defense Health Agency

POSTED

about 19 hours ago

DEADLINE

in about 11 hours

AI Contract Overview

The State of Oregon, through Department of Administration Services on behalf of the Oregon Department of Agriculture, is soliciting proposals for the design, configuration, and implementation of the OneODA Core CRM and Licensing solution. This project aims to modernize an outdated 2011 licensing and permitting system by deploying a Microsoft Dynamics 365 solution within the State's shared Microsoft tenant. The scope of work includes requirements validation, solution architecture, data migration from Oracle tables, integration with third-party payment services and State financial systems, and comprehensive testing. The target production go-live date is May 15, 2027, with an anticipated initial contract term of two years. Proposals are evaluated on a point system, with 700 points allocated to the technical approach and project schedule and 300 points for price. The procurement requires strict adherence to Oregon Enterprise Information Services standards, including WCAG 2.1 Level AA digital accessibility and Level 3 Information security classifications. Bidders must provide fixed-price quotes for implementation deliverables and binding hourly rates for key personnel, such as Dynamics 365 Architects and Developers. The contract includes a 180-day warranty and limits liability to one and one half times the maximum compensation, with legal jurisdiction held in Marion County, Oregon.

General Info

Oregon seeks a Microsoft Dynamics 365 CRM and licensing solution by May 2027.

Agency

Oregon → State Agency

NAICS

541512 - Computer Systems Design Services

Place of Performance

Salem, OR, 97301, USA

Set-Aside

NONE

Documents

Attachment E - Price Proposal S-DASOBO-00017788

1 page · rfp

High

Attachment F - Certified Disadvantaged Business Outreach Plan

2 pages · sow

High

Attachment H - OneODA Core (CRM & Licensing) High-level Solution Requirements

24 pages · sow

High

Attachment K - Digital Accessibility Narrative and VPAT Score Sheet

3 pages · supporting-document

High

OneODA CRM & Licensing System Integration Inventory v1.1

7 pages · sow

High

Oregon Standards Spreadsheet - S-DASOBO-00017788

10 pages · spreadsheet

High

RFP S-DASOBO-00017788 Information Technology Services Contract

39 pages · contract-document

High

S-DASOBO-00017788 Addendum 1 - CRM & Licensing Solution

1 page · amendment

High

S-DASOBO-00017788 Attachment E - Price Proposal

1 page · specifications

High

S-DASOBO-00017788 CRM and Licensing Solution Q&A

17 pages · q-and-a

High

S-DASOBO-00017788 CRM and Licensing Solution RFP

33 pages · rfp

High

S-DASOBO-00017788 CRM & Licensing Solution - Addendum 2

4 pages · amendment

High

Attachment D - Reference Check Form

3 pages · past-performance

Low

Attachment G - Responsibility Inquiry

3 pages · other

Low

OneODA CRM Licensing Oracle Tables - data extract

38 pages · other

Low

S-DASOBO-00017788 Attachment C Proposer Information and Certification Sheet

2 pages · certification-sheet

Low

S-DASOBO-00017788 CRM and Licensing Pre-Proposal Conference

17 pages · industry-day

Low

S-DASOBO-00017788 Disclosure Exemption Affidavit

2 pages · affidavit

Low

S-DASOBO-00017788 Pre-Proposal Conference Attendance

2 pages · industry-day

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedSep 1

Solicitation

Response DeadlineOct 1

Deadline has passed

Submission Closed

10/01/2026, 12:00:00 AM UTC

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Organization & Contact Information

AgencyOregon → State Agency

Contacts1 person available

OfficeSalem, OR, 97301, USA

Organization / AgencyOregon → State Agency

Office AddressSalem, OR, 97301, USA

Contacts

Jennifer AltonPurchaser

Interested Companies (14)

Integrated Solutions GroupOlympia, WA

Windsor SolutionsTigard, Oregon

Hittner & Associates

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Full Description

As SPS on behalf of ODA is issuing this RFP for a Contractor that will provide design, configuration, extension services, integration development, data migration, testing, and implementation support for new Customer Relationship Management and Licensing Solution.