Request for Proposal (RFP) for Security Guard Services

The City of Greater Sudbury has issued Request for Proposal C08-106 for comprehensive security guard services to support the City, the Greater Sudbury Housing Corporation, and the Greater Sudbury Public Library Board. The objective is to implement a coordinated security model integrating contracted personnel with the Security Operations Centre (SOC), in-house Security Enforcement Officers, and emergency services. Key deliverables include 24/7/365 SOC monitoring and dispatch, access control, facility security, and emergency incident management. The contract is scheduled for an initial three-year term from April 1, 2027, to March 31, 2030, with the City holding options to extend for two additional one-year terms. Proponents must adhere to strict regulatory and professional standards, including compliance with the Private Security and Investigative Services Act 2005 regarding uniforms, vehicle markings, and licensing. The selection process is a multi-stage evaluation involving pass/fail criteria, a technical scoring phase requiring a minimum of 60 percent to proceed, operational scenario presentations for the top three candidates, and a financial evaluation. Awarding is based on the highest combined score rather than the lowest price. Performance will be monitored through a structured Quality Assurance program featuring monthly routine inspections and unannounced spot checks, with specific corrective action timelines for minor, moderate, and critical deficiencies. Submissions must be made electronically via the bids and tenders portal by November 24, 2026. Technical proposals are limited to 50 pages and must use Arial 12 pt font. Required documentation includes an agency license, a technical proposal devoid of financial data, and various declarations covering experience, local presence, and equipment compliance. The service provider is also required to maintain strict cybersecurity protocols and immediately notify the City of any data breaches or unauthorized system activity.