Request for Proposals for Onboard Bus Video Surveillance System

The City of Santa Monica Department of Transportation, specifically its Big Blue Bus division, is seeking proposals for a modern and fully integrated Onboard Video Surveillance System to support its fleet of 173 transit buses. This procurement aims to enhance the operational safety, security, and evidentiary capabilities of the fleet, which serves 17 fixed routes across 58 square miles of the greater Los Angeles area. The solicitation, identified as number 485, requires responses by September 11, 2026. Prospective vendors must provide detailed technical and security documentation to ensure the solution meets the city's rigorous standards. This includes a comprehensive architecture and technology questionnaire covering system components, cloud infrastructure, user experience, and reporting analytics. Additionally, providers of cloud services must complete a Vendor Information Security Assessment to verify compliance with information security standards, such as ISO 27001/2, and provide supporting documentation like SOC Type 2 Audit Reports to ensure the secure management of sensitive data.