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Request for Proposals for Professional Services for Asset Management System

Open
MSD 26-012State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The City of Murrieta is soliciting proposals for a comprehensive, secure, cloud-based Asset Management System (AMS) to centralize the management of physical assets, work orders, inspections, and field operations across multiple municipal departments. The system must support asset lifecycle tracking, GIS-based management, and a public-facing portal for resident service requests. Key technical requirements include mobile field functionality, integration with the City's ERP and identity management systems, and the use of automation and artificial intelligence to streamline administrative tasks. The selected vendor will provide professional services encompassing project management, system configuration, data migration from legacy systems such as Asset Essentials and SeeClickFix, and ongoing technical support. The contract is intended to be a not-to-exceed agreement with a five-year duration starting around April 2027, with options for two one-year extensions. Evaluation is based on a three-step process where technical responsiveness and solution fit account for 75% of the score, while experience and cost make up the remaining 25%. Security is a critical priority, requiring SOC 2 Type II or ISO/IEC 27001 certification and alignment with NIST and CIS controls. Proposals must be submitted via the PlanetBids portal by October 28, 2026, and must include a technical response matrix and a detailed five-year total cost of ownership.

General Info

City of Murrieta seeks a secure cloud-based Asset Management System by October 28, 2026.

Agency

California → Municipal Services Department of City of Murrieta

NAICS

541512 - Computer Systems Design Services

Place of Performance

1 Town Square Murrieta, California 92562, CA, USA

Set-Aside

NONE

Documents

3
PDF, High priority: read this first65 pages · rfp
High
XLSX, High priority: read this firstspecifications
High
XLSX, High priority: read this first2 pages · technical-response-matrix
High

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Timeline

2 updates
PhaseSolicitation
Posted

Solicitation

Deadline changed

Response deadline changed from Oct 29, 2026 to Nov 19, 2026.

Deadline changed

Response deadline time changed from 12:00 AM UTC to 1:00 AM UTC on Nov 19, 2026.

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyCalifornia → Municipal Services Department of City of Murrieta
Contacts1 person available
OfficeCA, USA
Organization / AgencyCalifornia → Municipal Services Department of City of Murrieta
Office AddressCA, USA
Contacts
Isaac BravoContact
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Full Description

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Scope: The City of Murrieta (City) is seeking competitive proposals from qualified vendors to provide a comprehensive, secure, cloud-based Asset Management System (AMS). The selected system will serve as a centralized platform to manage the City’s physical assets, work orders, inspections, preventive maintenance, service requests, inventory, and field operations across multiple municipal departments. The system must also include a public-facing module to intake resident requests.To meet the City’s operational needs, the proposed solution must include, but not be limited to, the following core capabilities: Asset & Lifecycle Management: Comprehensive tracking of asset condition, maintenance history, warranties, costs, inspections, and preventive maintenance throughout the asset lifecycle. Work Order & Field Operations: Configurable work order workflows, mobile field functionality, crew and staff assignment, inspections, labor and materials tracking, and the ability to reassign work without closing, duplicating, or recreating the original work order. GIS & Customer Service: GIS-based asset and work order management, a public-facing service request portal, duplicate request identification, consolidation of repeated reports, and tools that reduce the administrative burden associated with manually routing service requests. Integrations & Automation: Compatibility with the City’s GIS, ERP, identity management, and other enterprise systems, along with practical automation and artificial intelligence tools that improve routing, identify related requests, and streamline routine administrative tasks. Security & Administration: Secure cloud hosting, role-based access controls, system administration tools, reporting, dashboards, and industry-standard data protection practices.Professional Services are expected as part of the RFP and should include: Provision of project management, system configuration, data migration and conversion, integrations, testing, training, implementation, go-live support, and ongoing technical support.
Bid Bond: 0.00%

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