Request for Proposals (RFP) Americans with Disabilities Act (ADA) Web Content Accessibility Guidelines (WCAG) Title II Assessment

The Orange County Transportation Authority is seeking qualified consultants to conduct a comprehensive assessment of its digital assets to ensure compliance with ADA Title II and WCAG 2.1 Level AA standards, with a contract term of eighteen months and a fixed budget of $350,000. The work involves performing baseline and final validation scans of websites and mobile applications, documenting accessibility issues by severity level, providing remediation guidance tied directly to WCAG 2.1 criteria, and delivering a final compliance report confirming the absence of critical or high-risk barriers. The contract is firm-fixed price, and all deliverables must be submitted digitally in MS Office-compatible formats with version control and traceable documentation. The assessment will be conducted remotely, with inspection and acceptance occurring within OCTA’s digital environment under the authority’s sole discretion, and no physical goods or shipping logistics are involved. Proposals must be submitted electronically via the OpenGov Procurement portal by June 2, 2026, and are limited to fifty pages excluding resumes, cover letters, and appendices. Respondents are required to demonstrate technical experience in similar accessibility assessments, provide a detailed staffing plan with qualified key personnel—including a project manager—and submit a clear work plan with milestones, resources, and risk mitigation strategies. Evaluation is based on a trade-off approach, weighing qualifications at 30%, staffing and organization at 25%, work plan at 20%, and cost at 25%, with cost being no more than a quarter of the total evaluation. Offerors must disclose unique entity identifiers, subcontractors, lobbying activities, and financial conditions, and all submissions are subject to the California Public Records Act. Upon award, contractors must appoint a health and safety representative within ten business days, comply with post-award reporting obligations including California Form 700, and invoice monthly to OCTA’s accounts payable office with a progress report and certification, with payment terms set at thirty days from receipt and approval. No formal FAR clauses are used; instead, the contract is governed by custom-labeled articles addressing safety, force majeure, and limitations on governmental decision-making.