Request for Quotation for the Provision of Primary and Backup Internet Connectivity to 30 Hospitals in Sri Lanka This tender has been posted through the UNOPS eSourcing system. / Cet avis a été publié au moyen du système eSourcing de l'UNOPS. / Esta licit

UNOPS is soliciting quotations under RFQ/2026/65488 for the provision of primary and backup internet connectivity for 30 hospitals in Sri Lanka. The project aims to support mission-critical clinical systems, specifically the integration of Hospital Information Systems with the Digital Health Platform for real-time data exchange. To ensure network resilience, primary and backup connectivity must be provided by two different service providers using distinct backbone infrastructures. The contract is governed by the laws of Sri Lanka, with disputes resolved via arbitration in accordance with the Arbitration Act. The award will be based on the lowest priced, most technically acceptable offer, with price defined as the total cost of setup and 12 months of recurrent costs. Primary connectivity setup must be completed within 10 weeks of contract signature, and the overall service period is one year. Technical requirements include a maximum latency of 50ms for primary and 100ms for backup connectivity to the SLT Tier 3 Data Centre, maximum jitter of 20ms, and maximum packet loss of 0.5%. All outdoor equipment must be weatherproof for tropical climates, and providers must hold a valid license from the Telecommunications Regulatory Commission of Sri Lanka. Contractors are required to provide specific key personnel subject to Director approval and must comply with the Sri Lanka Personal Data Protection Act. Payments are issued within 30 calendar days of receipt of original invoices. The Ministry reserves the right to terminate for convenience with 30 days notice, while providers may terminate for non-payment after a 60-day default. Bidders must submit their responses through the UNOPS eSourcing system via the UNGM portal, including all required returnable forms and a performance bond if awarded.