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Resilience Coordination Service

ocds-h6vhtk-07bc31International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Resilience Coordination Service, issued by Wokingham Borough Council under solicitation number ocds-h6vhtk-07bc31, is a person-centred, trauma-informed support initiative designed to assist residents facing financial hardship, cost-of-living pressures, and digital exclusion. The service focuses on strengthening long-term individual and household resilience by addressing the root causes of financial difficulties. The provider will manage referrals and warm handovers for individuals who have utilized the crisis element of the fund, acting as a preventative measure to maintain engagement and connect residents with appropriate support systems. The contract is estimated to be valued at 50,000 GBP including VAT, with a performance period running from 1 January 2027 to 31 December 2027. The provider is required to use the council's system for case management and follow-up, while reporting insights, trends, and common themes back to the authority. Award decisions are based entirely on quality, weighted at 100 percent, with evaluations focusing on the completeness and credibility of the response. The primary point of contact for the contracting authority is Mr Charlie Hinton.

General Info

Wokingham Borough Council's £50,000 service providing trauma-informed support for residents facing financial hardship.

Agency

Wokingham Borough Council

NAICS

624190 - Other Individual and Family Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

rfp

High

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Timeline

PhaseSolicitation

PostedNov 13

Solicitation

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Organization & Contact Information

AgencyWokingham Borough Council

Contacts1 person available

OfficeN/A

Organization / AgencyWokingham Borough Council

Office AddressN/A

Contacts

Mr Charlie Hinton

Full Description

Resilience Coordination Service will support residents experiencing financial hardship, cost-of-living pressures, digital exclusion, and wider barriers which people may experience to strengthen their resilience. The service will provide coordinated, person-centred trauma informed support through a dedicated resilience offer. You will receive referrals and warm handovers for people who have applied for or been granted support via the crisis element of the fund and work with them as required to ensure they are connected to the right support offer. Which will be delivered with the use of our system to ensure cases are managed, follow up occurs and feedback can be reported back on insights, trends and common themes. To ensure residents are getting supported. You will work with residents to address the root causes of financial difficulties and improve long-term individual and household resilience. We know that after the crisis support has been successful or not, a drop off in engagement occurs, this service is designed to act as a preventative measure to promote engagement through a collaborative model and warm referral pathways.

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