Reverse Osmosis Equipment Preventive Maintenance and Service

This solicitation, IHS1524499, issued by the Phoenix Area Indian Health Service under the U.S. Department of Health and Human Services, seeks a qualified contractor to provide comprehensive preventive maintenance and service for a single Getinge MRG 2400 reverse osmosis water treatment system located at the Whiteriver Service Unit in Whiteriver, Arizona. The work is critical to the operation of the Central Sterile Reprocessing function within a hospital environment and requires full-service support including annual preventive maintenance, repairs, parts replacement with new original equipment manufacturer (OEM) components, labor, calibration, ground transportation, and travel. All services must be performed during standard business hours, Monday through Friday from 8 a.m. to 5 p.m., excluding federal holidays, and contractors must respond to repair requests no later than the following business day. The contractor is required to submit a detailed service schedule for government pre-approval and deliver legible field service and test reports within 15 calendar days of completing any work, while labeling all serviced equipment with the date, time, company name, and technician initials. The contract is a Total Small Business Set-Aside under FAR 19.5, and compliance with the Buy Indian Act is mandatory for eligibility, requiring offerors to self-certify as an Indian Economic Enterprise under HHSAR 326.601 and maintain that status throughout the entire contract performance period, with immediate notification required if eligibility is lost. Offerors must submit proof of technician training and current manufacturer authorization for the specific equipment, along with all applicable federal, state, and local licenses. All materials and parts must be new and, where applicable, arrive sealed in original manufacturer packaging. Equipment must remain free of defects for 30 days following service acceptance. Contractors must comply with HIPAA security requirements, NFPA 99 and 101, The Joint Commission standards, Environment of Care guidelines, and all relevant biohazardous waste regulations. Contractor personnel must adhere to IHS visitation policies, including signing in at Human Resources and wearing a guest ID badge. The contractor is responsible for all packing and shipping in accordance with industry standards, and all shipments must be addressed directly to the contractor, not the government. Proposals are due by May 28, 2026, and successful offerors must be registered in the System for Award Management.