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This Government Contract opportunity from Department Of Defense was posted on July 21, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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RFI - Customer Experience (CX) Revolution through Advanced Automation and Data-Driven Insights

Closed

612572392Federal

Submission Closed07/31/2025, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Defense → Defense Information Systems Agency

NAICS

N/A

Place of Performance

Fort George G Meade, MD, 20755, USA

Set-Aside

NONE

Documents

4

Customer Experience (CX) RFI - AMD02

7 pages · rfi

High

DISA Customer Experience (CX) Revolution RFI

rfi

High

DISA Customer Experience (CX) RFI AMD01

amendment

High

Solicitation 612572392 Customer Experience (Cx) RFI Questions and Answers

21 pages · q-and-a

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

2 updates

PhaseClosed

PostedJun 18

special-notice

Deadline changedJul 16

Response deadline changed from Jul 21, 2025 to Jul 31, 2025.

Notice updatedJul 21

Notice details unchanged. Attachments may have changed.

Response DeadlineJul 31

Deadline has passed

Submission Closed

07/31/2025, 04:00:00 PM UTC

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Information Systems Agency

Contacts2 people available

OfficeFORT MEADE, MD, 20755-0549, USA

Organization / AgencyDepartment Of Defense → Defense Information Systems Agency

Office AddressFORT MEADE, MD, 20755-0549, USA

Contacts

Andrew Crist

contact@example.gov

+1 (555) 000-0000

Benjamin Cummings

contact@example.gov

+1 (555) 000-0000

Full Description

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Customer Experience (CX) Revolution through Advanced Automation and Data-Driven Insights. This represents a strategic investment in transforming DISA's approach to Customer Experience, enabling the agency to proactively address user needs, improve service delivery, and enhance the overall quality of its services.

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Solid Waste Collection

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Custodial and Facility Sanitation ServicesThis subcontract opportunity is for Custodial and Facility Sanitation Services supporting prime contractors on DISA HQ facility projects located at Fort Meade, Maryland. The scope of work involves performing comprehensive custodial duties, including routine cleaning, sanitation, and general facility upkeep, utilizing industrial supplies and commercial cleaning equipment to ensure clean and sanitized facility interiors. The project is designated as a Total Small Business Set Aside under NAICS code 561720 for the Defense Information Systems Agency. All assigned personnel must meet the specific base access requirements for Fort Meade. Interested parties should note the response deadline of October 31, 2026.

Janitorial Services

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Solicitation # 632675877

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