RFI - GTFS Rider Alert Notification System

GoTriangle, operating as the Research Triangle Regional Public Transportation Authority in North Carolina, has issued a Request for Information (RFI) under solicitation number 1012-27-107 to identify commercially available GTFS Rider Alert Systems. The objective is to find a solution capable of bundling General Transit Feed Specification data from four agencies—GoTriangle, GoCary, GoDurham, and GoRaleigh—into a single static and/or real-time data integration. The desired system must allow for the deployment of alerts in standard HTML format, enabling notifications via email to subscribers, push notifications to platforms such as Google Maps, Apple Maps, Transit App, and UMO, and the ability to embed alerts on WordPress websites. While SMS functionality is considered a benefit, it is not a mandatory requirement. This RFI is not a formal solicitation or a commitment to purchase, and submissions will not result directly in a contract award. Interested respondents must submit their responses by November 18, 2026, to Steven Jones. Submissions should include a solution capabilities matrix, a company profile detailing public-sector experience and security certifications, an implementation strategy covering deployment timelines and cost structures, and strategic recommendations regarding architecture or AI capabilities. All submitted information is subject to the North Carolina Public Records Law unless specifically marked as a trade secret.