RFO # 304-26-1157JW: A&T Pro (Orion) Field Appraisal System Maintenance and Related Services

The Texas Comptroller of Public Accounts is seeking qualified vendors to provide ongoing maintenance and related services for the A&T Pro (Orion) Field Appraisal System under Request for Offers 304-26-1157JW. The contract has a firm-fixed-price structure with an initial term from April 1, 2026, through March 31, 2027, and includes three optional one-year renewal periods extending through March 31, 2030. All work must be performed in support of Texas state operations with performance occurring entirely within Texas. Vendors are required to deliver software maintenance, technical support, system customizations, report development, and data conversion services using CPA-provided access and under strict compliance with state and federal standards, including FIPS 140-2 encryption, TX-RAMP security certification, and IRS Publication 1075 requirements for handling Federal Tax Information. All deliverables, including custom code and documentation, are the exclusive property of the state, with no retained rights granted to the vendor. Respondents must comply with stringent data security, confidentiality, and access control protocols, including mandatory background checks for all personnel with access to sensitive taxpayer data, annual recertifications, and full disclosure of past data breaches or software vulnerabilities. Key personnel must be identified by resume and organizational chart, and subcontracting is strictly regulated with no delegation of duties without prior written approval. Optional features must be separately priced but will not factor into the evaluation process, ensuring assessment focuses solely on mandatory requirements. Proposals must be submitted electronically by January 26, 2026, to designated email addresses with specific formatting and signature requirements, and no mailed submissions are permitted. Evaluation will be based on a best-value trade-off methodology considering technical compliance, security adherence, past performance, and overall value to the state, not solely on price. Pricing structures are outlined in a mandatory sheet with blank fields to be completed by bidders, and post-award invoicing must be submitted electronically to the CPA’s Accounts Payable team. The agency retains full inspection and acceptance rights, with final approval resting solely with the Comptroller, and all contract data, including Federal Tax Information, must be fully purged upon contract closure with no retention permitted.