RFP-171-260000002210-3 | DHHS - Client Consent Income Verification Service RFP

The Michigan Department of Technology, Management & Budget is soliciting proposals for a Client Consent Income Verification Service under solicitation number RFP-171-260000002210-3, with responses due by July 30, 2026. The contract aims to secure software solutions and related services to support income verification processes for state clients, with performance to occur across various locations within Michigan. The scope of work, detailed in Schedule A, includes software customization, system integration, implementation, and ongoing support, aligned with Michigan’s digital standards and accessibility requirements under Section 508. Key deliverables include software, documentation, and successful completion of system integration testing, with acceptance governed by state-led inspections at designated operational sites. Performance is measured against specific milestones and conformance criteria defined in the Statement of Work and supporting schedules. The procurement is evaluated on a trade-off basis, prioritizing best value over lowest price, with 100 total points assigned across technical factors: 30 points each for the Statement of Work and Business Specification Worksheet, 20 points for Data Security Requirements, and 10 points each for the Vendor Question Worksheet and Service Level Agreement. Proposals must meet a minimum technical threshold of 80 points to be considered. Special requirements include a 90-day post-production warranty, fixed-rate pricing for ancillary services, a 3% annual cap on option year fee increases, and an automatic price reduction clause that applies any lower pricing offered to other entities to the State. Insurance policies must carry an A.M. Best rating of A- VII or higher, with the State named as primary and non-contributory additional insured, and claims-made policies must remain active for three years after termination. Electronic signatures are binding, media releases are prohibited without state approval, and intellectual property developed under the contract is fully owned by the State. All submissions must be uploaded via the SIGMA VSS portal in native, modifiable formats, with no more than 30 MB per attachment, and no physical submissions are accepted. Offerors must also meet a 20% Geographically Disadvantaged Business Enterprise subcontracting goal unless an exemption is approved, and any post-award changes to disclosures require immediate notification to the State. Pricing details are not provided in the solicitation, as they are to be submitted by bidders in Schedule B.