RFP-171-260000002346-2 | MDHHS - MiConnect Maintenance & Support RFP

The State of Michigan, through the Department of Technology, Management and Budget, is soliciting proposals for a contractor-managed team to provide IT professional services for the maintenance, support, and operations of the MiConnect Solution and its AWS tenant. The scope of work includes maintenance and operation activities, minor development enhancements, and comprehensive knowledge transfer to State teams to enable future self-management. The project requires adherence to the State of Michigan SUITE framework, Agile/SCRUM methodologies, and Human Center Design principles, while ensuring compliance with the Americans with Disabilities Act and specific data security requirements. The anticipated contract start date is May 3, 2027, with a structure that includes potential renewal options for years six through ten and a 180-day transition period upon expiration. Award decisions will be based on best value, requiring bidders to meet a minimum threshold of 80 evaluation points. Key evaluation factors include technical criteria, prior performance with the State, total cost of ownership, and the economic impact on Michigan, such as the employment of local residents and the use of Geographically Disadvantaged Business Enterprises. Bidders must submit proposals electronically via the SIGMA VSS system by September 4, 2026, providing a separate pricing schedule and a fixed-price hourly rate card for ancillary services. Payments are processed exclusively via Electronic Funds Transfer with a 45-day payment term, and a 1% prompt pay discount is available for invoices paid within 15 business days.