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This Solicitation opportunity from New York was posted on July 23, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

RFP #24NEA0022 University Residential Housing Assignments and Management Platform

Closed
24NEA0022State & Local

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The University is seeking proposals for a comprehensive cloud-based Residential Housing Assignments and Management Platform to be implemented across all New York State counties. The solution must encompass various software components, including Housing Management, Conference & Event Management, Student Self Portal, Residential Life Programming, Room Inventory & Condition, Maintenance & Work Orders, Parcel Management, and Key Management. It should support all modern browsers, adhere to Web Content Accessibility Guidelines, and be mobile-friendly on iOS and Android devices. The platform must integrate seamlessly with systems such as TMA, Nelnet, Quadient Parcel Lockers, PeopleSoft, and OnGuard, ensuring efficient operations across maintenance, payments, parcels, and access control. The vendor is expected to provide end-to-end support during and after implementation, including project leadership, data migration, comprehensive training for various user groups, and ongoing support with 24/7 availability during peak periods. The contract duration is five years with an option to extend for an additional two years, and the project emphasizes diversity goals with specific minority and women-owned subcontracting targets. The proposal submission deadline is August 13, 2024, and the contract value is estimated between $500,000 and $1.5 million. The project aims to leverage best practices in residential housing management, ensuring a robust, accessible, and integrated platform tailored to the university’s needs.

General Info

Place of Performance

NY, USA

Set-Aside

NONE

Documents

3
PDF, High priority: read this firstrfp
High
PDF, High priority: read this firstrfp
High
PDF, Low priorityspecial-notice
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyState University of New York (SUNY)
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts

Full Description

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This is a request for proposal for a University Residential Housing Assignments and Management Platform. Each proposal shall be with the understanding that, at a minimum, the successful bidder will be required to provide the services identified below, observing all applicable federal, state and local laws: The cloud solution needs to include the following software components: Housing Management, Conference & Event Management, Student Self Portal, Residential Life Programming and Management, Room Inventory & Condition, Room Maintenance & Work Order, Parcel Management, and Key Management. The cloud solution needs to support all modern browsers and conform to each of the World Wide Web Consortium’s Web Content Accessibility Guidelines. The cloud solution needs to support the following integrations: Room Maintenance & Work Orders with TMA, Online Payment with Nelnet, Parcels with Quadient Parcel Lockers, PeopleSoft, and Card Swipe Access with OnGuard. The cloud solution must be iOS and Android mobile friendly. The cloud solution needs to provide support and services during and after implementation. The implementation is a complete setup and configuration of the system that needs to include a project leader, subject matter expert, data uploads and conversions, and comprehensive training. Vendor must provide best practices related to Residential Housing Management. Vendor must provide training groups of users; type of users, and type of training. Application or Site Administration (non-technical) and System Administrative (technical) training should be considered in recommended training solution. The cloud solution must provide support, maintenance, and upgrades. Support needs to include after-hours support to help with critical issues. Support needs to be available 24/7 during peak housing operation periods (I.e. Self-Selection). Service-Disabled Veteran-Owned Set Aside: No Minority Owned Sub-Contracting Goal: 17.9% Women Owned Sub-Contracting Goal: 12.1% Due date:08/13/2024 2:30 PM 230PM EST Contract term: 5 years plus 2 County(ies): All NYS counties Location: North Campus Business entities awarded an identical or substantially similar procurement contract within the past five years: Starrez

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