RFP #27-21-ADM TEMPORARY EMERGENCY SHELTER SERVICE PROVIDER AND FACILITY

The County of Cumberland, North Carolina, is soliciting proposals under RFP #27-21-ADM for a temporary emergency shelter service provider and facility to support individuals and families affected by displacement and shelter closures. The selected contractor must provide a facility within Cumberland County capable of a seventy-person base capacity, operating 24 hours a day, seven days a week. Key deliverables include staffed intake, safe sleeping accommodations, three meals and two snacks daily, comprehensive case management, and coordination with the local Continuum of Care. The provider is also required to utilize the Homeless Management Information System (HMIS) for data management and submit a detailed mobilization plan 30 days before and after the facility opens. The contract is for an initial term of two years, with a possible one-year renewal at the County's discretion, though funding is provided on a year-to-year basis. Operational milestones require 30 approved beds to be functional within 30 calendar days of execution, and all 70 beds within 90 calendar days. Award decisions will be based on the best overall value, evaluating factors such as firm and staff qualifications, technical approach, cost, and facility requirements. Mandatory legal, safety, and site-control requirements must be met to be considered responsive. Proposals must be submitted electronically to the Assistant County Manager by November 9, 2026, at 4:00 PM Eastern Time.