RFP CSLB-26-01 Arbitration Program

The California Department of Consumer Affairs, Contractors State License Board (CSLB), is soliciting proposals under RFP CSLB-26-01 to establish a statewide arbitration program. The selected contractor will be responsible for designing, developing, and implementing the program, which includes providing a panel of qualified arbitrators and maintaining a fully functioning office within California. Key performance requirements include issuing arbitration awards within 70 days of receipt and conducting at least ten training sessions across Northern and Southern California. All services must comply with Business and Professions Code 7085 et seq., and arbitrators must meet CCR Section 890 Minimum Qualification Standards, requiring five years of construction industry or legal experience and recent specialized training. The contract is intended for a three-year period, with award decisions based on a weighted scoring system of 100 points: 35% for capabilities and qualifications, 35% for the management plan and program strategies, and 30% for the cost proposal. Proposals are due by 3:00 p.m. on October 28, 2026, and must include a separate, sealed cost proposal and various certifications, including the Contractor Certification Clauses and the Darfur Contracting Act Certification. While DVBE participation goals are exempted, Small Business preferences may be applied. Payment is made in arrears within 45 days of approved invoice receipt, and the state reserves the right to terminate the contract with 30 days written notice for convenience.