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RFP - EM/EGY Healthcare Expenses Coverage Program for conflict affected communities in Egypt [email hidden]

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EM/ACO/EGY/P/0009777International

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The World Health Organization Country Office in Egypt is seeking qualified healthcare providers to establish a Long-Term Agreement for the Healthcare Expenses Coverage Program, reference number EM/ACO/EGY/P/0009777. This initiative is designed to provide secondary and tertiary medical care for conflict-affected communities in Egypt, specifically targeting Palestinian and Sudanese patients referred by the WHO. Interested facilities must submit a Letter of Intent by November 19, 2026, with final technical and financial proposals due by November 29, 2026, via the UNGM e-tendering portal. Applicants must provide extensive documentation, including proof of at least five years of relevant experience, three reference letters, and accreditation from recognized bodies such as GAHAR, JCI, or ISO 9001. The technical submission requires detailed information on facility capacity, patient safety policies, and acceptance of the WHO referral and claims mechanism. Financial proposals should preferably be quoted in EGP and must be submitted separately from technical documents to avoid disqualification. All submissions must be in English and remain valid for at least 90 days.

General Info

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Place of Performance

EGY

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NONE

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Solicitation

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Organization & Contact Information

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AgencyWHO
ContactsNo contacts available
OfficeN/A
Organization / AgencyWHO
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Full Description

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Description Dear Sir/Madam, The World Health Organization (WHO) Country Office in Egypt is pleased to invite your hospital/healthcare facility to participate in the Request for Proposal (RFP) for the provision of healthcare services under the RFP - Healthcare Expenses Coverage Program, Reference No. EM/ACO/EGY/P/0009777. The assignment aims to establish a Long-Term Agreement (LTA) with qualified healthcare providers to support the coverage of healthcare expenses for conflict-affected communities in Egypt, including Palestinian and Sudanese patients referred by WHO for secondary and tertiary medical care services. Important Dates • Deadline for submission of Letter of Intent (Annex A): 19 November 2026. • Deadline for submission of requests for clarification: 19 November 2026 at 10:00 PM (Cairo Time). Questions must be submitted through the UNGM e-tendering portal via the Correspondence Tab. • Proposal submission deadline: 29 November 2026 at 11:00 PM (Cairo Time). Technical and financial proposals must be submitted electronically through the UNGM Tender Documents Tab. Documents Required for Proposal Submission Please submit the following: 1. Technical Proposal, including: Annex B: Confidentiality Undertaking, duly completed and signed. Annex C: Proposal Completeness Form, duly completed and signed. Annex D: Proposer Information Form, duly completed and signed. Annex F: Self-Declaration Form, duly completed and signed. Annex J: WHO PRS Minimum Operating Standards Checklist for Contractors. Description of healthcare facility capacity, including available medical services, bed capacity, ICU/CCU/NICU/PICU capacity, diagnostics, ambulance services, and specialized services. Evidence of at least five (5) years of relevant healthcare service experience. List of five (5) similar contracts completed during the last five years. Three (3) reference letters for comparable healthcare services. Proof of accreditation or certification (GAHAR, JCI, ISO 9001, or equivalent). Patient Safety and Infection Prevention & Control (IPC) policies. Administrative and claims management capacity, including ability to comply with the claims cycle outlined in Annex K. Letter confirming acceptance of WHO Patient Flow, Referral Mechanism and Claims Cycle (Annex K). Appendix 1: Hospital Available Services (Excel and signed/stamped PDF versions). 2. Financial Proposal, including: Annex E: Financial Proposal Form. Appendix 2: Price List (Excel and signed/stamped PDF versions). Any additional healthcare service price lists, where applicable. Important Notes The proposal must be submitted in English. Prices should preferably be quoted in EGP. Technical and financial proposals must be uploaded in separate envelopes in UNGM. Inclusion of financial information within the technical proposal may lead to disqualification. The proposal validity period shall be a minimum of 90 calendar days from the proposal submission deadline. Failure to submit any mandatory forms or supporting documents may result in rejection of the proposal. We look forward to receiving your competitive proposal.

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