RFP for Professional Services for Policy Revision (OFD)

The City of Oakland Fire Department (OFD) is seeking a qualified firm to streamline and update its existing Fire Dispatch policies by consolidating multiple versions into a single, comprehensive, and regularly maintained document. This updated policy set will be available both in printed form and hosted online for easy access by staff, with an integrated system to track user access dates and times. The project requires ensuring that all policies and procedures align with the broader OFD Rules and Regulations, and that all dispatch protocols adhere to national standards set by NFPA, NENA, and APCO. The contract aims to establish a clear, accessible, and compliant set of policies to enhance operational consistency and accountability. The solicitation, titled "RFP for Professional Services for Policy Revision," was posted in December 2024 with a response deadline in January 2025. The contract value is estimated between $50,000 and $150,000, and the project falls under the NAICS code 922160, indicating a focus on public safety and emergency services. The primary point of contact for the project is H. Wilson, a government official based in California, who can be reached via email for further inquiries. The project emphasizes creating a living document that supports ongoing updates and compliance, ultimately improving the efficiency and clarity of the Fire Department’s dispatch operations.