RFP - Oregon Department of Forestry Civil Penalties Case Management

The State of Oregon, through the Department of Administrative Services Procurement Services on behalf of the Oregon Department of Forestry, is soliciting a cloud-based Case Management System (CMS) under RFP S-DASOBO-00017536. The primary objective is to replace manual processes for tracking and managing citations and cases related to violations of the Forest Practices Act. The procurement is for a Software as a Service (SaaS) solution with an anticipated contract term of five years from final acceptance. The state has provided a planning estimate of approximately 350,000 dollars for the project. The scope of work includes the procurement, configuration, and implementation of the CMS to streamline workflows and enable data analysis. Key deliverables involve a cloud-based platform, comprehensive documentation, and user and technical training. The contractor is expected to provide a dedicated project manager and adhere to strict technical standards, including WCAG 2.1 Level AA digital accessibility and NIST SP 800-53 r5 security controls. The contract includes a shared responsibility model for security and requires the contractor to maintain high availability, with some documents citing a 99.99 percent uptime requirement. Proposers must submit their bids via the OregonBuys system by September 21, 2026. The evaluation process uses a point-scoring system based on cumulative scores, with a mandatory pass/fail assessment for the security statement. Required submission materials include a price proposal covering labor for requirements, configuration, and implementation phases, a COBID disadvantaged business outreach plan, and a responsibility inquiry. Payment is structured through monthly invoicing, with the state reserving the right to retain up to 15 percent of implementation and change order payments.