RFP026-52 PC Imaging & Deployment

The City of Meriden is soliciting proposals for the imaging and deployment of 400 end-user PC devices. The project involves creating multiple device images, implementing the remote management tool NinjaOne, and configuring Group Policies across all machines. While PDQ Deploy is being considered for the imaging process, the City remains open to other effective solutions. A key component of this engagement includes having a vendor staff member onsite for a full-time presence (40 hours per week) over a three-month period, with potential for additional support as project needs evolve. The solicitation, designated RFP026-52, was posted on March 20, 2026, and proposals are due by April 2, 2026. The contract will be governed by a professional services agreement, modeled on prior agreements such as the one with Sally James LLC, outlining responsibilities, payment terms, and a potential duration of three years with extensions up to five years. Vendors must comply with stringent insurance requirements including General Liability, Auto Liability, Umbrella, and Workers' Compensation coverage; policies must name the City as an additional insured on a primary and non-contributory basis and carry an AM Best rating of at least “A-” VIII. Furthermore, certificates of insurance are required prior to contract execution, with ongoing notification obligations for policy changes. Points of contact for the solicitation include the City’s Contract Specialist and Procurement officer, providing organized avenues for vendor engagement throughout the procurement process.