RMS IT SUPPORT

This is a SOURCES SOUGHT notice. The Government is seeking to identify qualified business sources under North American Industry Classification System (NAICS) 541512 (Computer Systems Design Services). The Small Business Size Standard is $27.5 million. This notice is for market research purposes only and IS NOT A REQUEST FOR PROPOSAL (RFP) nor does it restrict the Government as to the ultimate acquisition approach. The Government will not reimburse respondents for any costs incurred in preparation of a response to this notice. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. The Government does not intend to rank submittals or provide any reply to interested companies and responses will not be returned. 1. CONTRACT INFORMATION The objective of this requirement is to develop, maintain, modify, test, implement, and support an integrated information system for the U.S. Army Corps of Engineers (USACE), Los Angeles District (LAD) Field Office at the Resident Management System (RMS) Support Center (RMSSC) located in Apple Valley, CA. The RMS will increase the quality of construction enforcement by resident field offices by providing contract administration and quality management tools to assist in comprehensive planning, daily management, and control and evaluation of construction. The USACE, LAD, is an operational office of the South Pacific Division, Corps of Engineers, for the design and construction of civil facilities and construction of military facilities for the U.S. Army, U.S. Air Force, National Aeronautics and Space Administration, and other government agencies as assigned. The Construction Field Offices assist in this mission. The RMS and sub-modules were developed and are being maintained by the USACE for use by all construction and dredging field offices throughout the Corps of Engineers. Headquarters, USACE sponsors the program. The functional design, development, maintenance, modification, testing, and implementation support is being managed by the RMSSC in Apple Valley, CA. near Victorville, CA. where the work will be performed. The RMS is an integrated information management system that increases the quality of construction enforcement by resident field offices. The system provides contract administration and quality management tools to assist in comprehensive planning, daily management, and control and evaluation of construction, dredging and architect/engineer (AE) projects. The Contractor mode of RMS is utilized by construction Contractors to exchange information electronically with the Government. The current version of RMS is 3.0, replacing the previous version, 2.38 which has transitioned as of December 2017. The Contractor shall maintain RMS 3.0 as necessary, ensuring full availability. RMS 3.0 is self-updating with the initial install file available via a web URL for Contractors and through U.S. Army Corps of Engineers-Information Technology (ACE-IT) for Government users. RMS 3.0 is expected to reach approximately 6,000 concurrent users at peak time. Smartphone applications for iOS and Android devices have recently been developed and require extensive support due to how new they are and how popular they are expected to be. Because legacy RMS 2.38 will be maintained for historical data, maintenance of RMS 2.38 and Quality Control System (QCS) shall be required. The number of RMS users is approximately 17,150 Government users at 46 district sites and computing centers worldwide as listed in Appendix A. The number of construction Contractor sites is approximately 21,000. The RMSSC receives approximately 90 helpdesk calls (voice calls, e-mails and trouble tickets) per day. The estimated helpdesk calls are broken down as follows: 20% Contractor Mode Install issues, 10% RMS Functional inquiries, 20% network installation issues, 40% RMS Data Exchange issues, and 10% RMS generated system error resolution. SUBMISSION REQUIREMENTS 2. SUBMISSION REQUIREMENTS Interested firms should submit a document which furnishes information describing relevant demonstrated experience and qualifications in the following format: The submissions should be Times New Roman, font size 12 and should not exceed 10 one-sided, 8 " X 11" pages. The submission will address all questions in the Capabilities Questionnaire and your ability to perform the services described herein, and in the attached PWS. Computer files must be compatible with the latest version of Microsoft Word. Submit responses via email to terry.e.walker@usace.army.mil. Submission shall be received no later than 4:30pm, CST, on January 4th, 2019. NO HARDCOPY OR FACSIMILE SUBMISSIONS WILL BE ACCEPTED. Cover letters and extraneous materials (brochures, etc.) will not be considered. Questions concerning submissions should be directed to Terry Walker, Contract Specialist, at Terry.E.Walker@usace.army.mil. Personal visits for the purpose of discussing this announcement will not be scheduled. This notice is for market research purposes only and IS NOT A REQUEST FOR PROPOSAL (RFP) nor does it restrict the Government as to the ultimate acquisition approach. REFERENCE DOCUMENTS The reference documents listed below, will be available upon request. The files are to large to post to FBO. Request must be submitted by 4:00pm Central Time on 27 December. U.S. Army Corps of Engineers RMS 3 Government Mode User Manual (Appendix C) U.S. Army Corps of Engineers RMS 3 Contractor Mode User Manual (Appendix D) CAPABILITIES QUESTIONNAIRE Note: Please respond to all questions as completely as possible. SECTION 1: GENERAL 1. Business Name: (Insert Business Name) 2. Business Address: (Insert Business Address) 3. Cage Code: 4. NAICS Code: Is your firm registered under NAICS Code 541512 for Computer Systems Design Services? 5. Responsible Point of Contact: (Name, telephone and email) 6. Check All That Apply: Our firm is a ___ 8(a) Small Business ___ Service-disabled Veteran-owned Small Business (SDVOB) ___ HUBZone Small Business ___ Small Disadvantaged Business ___ Woman-Owned Small Business ___ Native American ___ Alaskan Native ___ Small Business ___ Large Business SECTION 2: CONTRACTOR ARRANGEMENT 1. Our firm will be proposing on this project as a: ___ Sole Contractor ___ Prime Contractor (if small business) - performing at least 50% of the work with subcontractor(s) ___ Prime Contractor (if small business) - performing at least 50% of the work with the following team member subcontractor(s) (Insert business name, business size, cage code, and work which will be subcontracted) ___ Joint Venture with (Insert business name, business size, and cage code). (See FAR subpart 9.6 for Government policy on teaming arrangements, as well as 8(a)Program regulations described in 13 CFR 124.513, HUBZone Program regulations described in 13 CFR 126.616, and Service-Disabled Veteran-Owned Program regulations described in FAR 19.1403(c) and 13 CFR 125.15(b).) ___ Prime Contractor with a mentor prot'g arrangement please provide the firm you currently have an arrangement with and the length of time, as well as the specifics about the experience of the prime and the subcontractor. SECTION 3: CAPABILITY Please refer to the attached PWS when preparing answers to the questions below. 1. Please describe your technical experience/expertise with developing, maintaining an integrated information systems. 2. Please provide your experience managing large DoD programs and compliance with their respective security requirements. 3. Please provide your experience with helpdesk support. 4. Please describe your ability and expertise to support the tasks listed in the attached PWS. Please include potential partnership arrangements if applicable. 5. Does your firm have the ability to work at the location listed in section 8 - Place of Performance, of the attached PWS? Are there any limitations on where you can work? 6. Is there a particular dollar value of a procurement that would be too low for you to prepare a proposal? If yes what is that dollar value? 7. Is there a particular dollar value of a procurement that would be too high for you to prepare a bid? If yes, what is that dollar value?