RT Lawrence RTL First Annual Maintenance;

The contract involves the provision of a high-speed remittance processing system for the Tax Collector’s Office in Jacksonville, Florida, to facilitate efficient tax billing and collection processes. The specific service under this contract is the annual maintenance and support for the RTL First software, which is critical for the operation of the remittance system. The renewal of this maintenance is justified as a single source procurement, with RT Lawrence Corporation identified as the sole owner and developer of the proprietary RTL First software, making no alternative sources available in the market. The contract is valued at a fixed amount of $21,750, with the solicitation posted in October 2025, and responses due by mid-October 2025. The procurement process is governed by Jacksonville’s established procedures, including detailed protest policies that ensure transparency and fairness in the awarding process. Supporting documentation confirms the proprietary nature of the RTL First software and the necessity of renewing maintenance directly with the original provider. The contract underscores the importance of maintaining uninterrupted access to specialized software essential for the tax collection system, emphasizing the unique and proprietary status of the RTL First software as the basis for single source procurement. The primary point of contact for this contract is Carmella Spitler, accessible via email for further inquiries.