S--Chattanooga Mowing and trimming

PERFORMANCE WORK STATEMENT For CUSTODIAL SERVICES at Chattanooga National Cemetery PERFORMANCE WORK STATEMENT FOR CUSTODIAL SERVICES 1. DESCRIPTION OF SERVICES. The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed at the Veterans Affairs, Chattanooga, National Cemetery (CNC) to include the public restrooms, Administrative and Maintenance Buildings at Chattanooga, Tennessee in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The contractor shall accomplish all cleaning tasks and replenish soap and paper products in all restrooms identified in this PWS. 1.1 Facility Cleaning Services: 1.1.1 Floors. All floors shall be maintained free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other foreign matter by effective routine cleaning. Cleaning shall be accomplished by the most appropriate method (vacuum, sweep, dust mop, damp mop, spot clean, etc.) and with cleaning solutions if applicable, for the specific floor type. After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning. 1.1.2 Carpeted Floors. Carpets shall be maintained free of soil, dirt, debris, litter and other foreign matter by effective routine vacuuming. Efficient vacuum cleaners shall offer high airflow, high efficiency filtration, and an adjustable rotating brush agitation for more effective soil removal. Any spots and/or spills shall be removed by the carpet manufacturer's approved methods or other commercially accepted practices as soon as noticed. All tears, burns, and raveling shall be brought to the attention of the facility manager. Area and throw rugs shall also receive this service. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning. 1.1.3 Clean Floor. Vacuum and/or clean interior and exterior floor mats. Mats shall be free of all visible lint, litter, debris, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location. Mats shall be royal blue tweed wiper/absorbent mats with an overall thickness of 3/8". The carpet surface of the mat shall be bonded to a stain resistant, slip resistant base. 1.2 Public Restrooms Cleaning Services: 1.2.1 Clean and Disinfect. All surfaces of sinks, toilets, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, saunas, partitions, dispensers, doors, walls, partitions, stalls, stall doors, entry doors (including handle, kick plates, ventilation grates, metal guards), walls, and other such surfaces shall be cleaned and disinfected using a germicidal detergent. Restrooms shall have a clean scent or no odor at all. Showers, toilets, and urinals will be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. Mirrors shall be clean and have no streaks or other removable matter. Partitions shall be smudge, stain free. Vents (within 72 inches of the floor) shall be clean. Restroom sinks, countertops, and fixtures shall be free from water and scale deposits, soil, streaks, and other removable matter. Walls and grout shall be free of all film, spots, and detergent buildup. Replace paper products provided by the cemetery. 1.2.2 Public Restroom Floor Care. All floor surfaces shall be maintained in accordance with paragraph 1.1.1 by effective routine cleaning. Moveable items shall be tilted or moved to sweep and damp mop underneath. Grout on the wall and floor tiles shall be free of dirt, scum, mildew, and residue. 1.2.3. Periodic Cleaning Services: Contractor shall perform services on public restrooms at a minimum of once per normal work day. 1.3. Administrative and Maintenance buildings service: 1.3.1. Sweep and dust. All floor surfaces shall be maintained in accordance with paragraph 1.1.1 by effective routine cleaning. Moveable items shall be tilted or moved to sweep and damp mop underneath. Grout on the wall and floor tiles shall be free of dirt, scum, mildew, and residue. Power Scrubbing shall include, but is not limited to, removal of soap film, dirty buildup, and stains from washable surfaces of the shower walls and floors. This cleaning is not to remove the paint or finish off the walls or floor surfaces. Surfaces shall have a clean, uniform appearance, free of streaks, spots, or any other evidence of soil once service has been completed. 1.3.2 Trash Removal. All trash containers in restrooms, Administrative and Maintenance building shall be emptied, trash disposed, and containers returned to their original locations. Trash receptacles shall be left clean, free of foreign matter and free of odors. 1.3.3 Periodic Cleaning Services: Contractor shall perform services on a daily basis for the Administrative and Maintenance building . 1.3.4 Periodic Hard Floor Maintenance. Hard floors shall be cleaned, scrubbed, sealed, polished, waxed, and stripped as required for the appropriate surface to maintain, protect and ease normal routine floor cleanings. After periodic maintenance, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. 1.3.5 Low Dusting. The contractor is responsible for low dusting up to a height of six feet above floor surface or landing. Low dusting shall include, but is not limited to, chairs, desks, tables, ledges, partitions, vents, stair railings, equipment housing and windowsills, etc. Surface shall be free of all dust, lint, litter, or other foreign matter once service has been completed. 1.3.6 Spot Cleaning. Spot cleaning shall include, but is not limited to, removal of smudges, fingerprints, marks, streaks, dirty buildup, and stains from washable surfaces of walls, partitions, handrails, and doors, etc. Surfaces shall have a clean, uniform appearance, free of streaks, spots, or any other evidence of soil once service has been completed. Metal surfaces of doors (kick plates, handles, etc.) shall be cleaned and polished. 1.3.7 High Dusting. The contractor shall perform high dusting, so that after dusting, all dust, lint, for all surfaces 6 feet and above to include ceiling vents, fans, grills, ledges, interior and exterior light and pipes. Surface shall be free of all dust, lint, litter or other foreign matter once service has been completed. 1.4 Contractor Provided Equipment and Supplies. 1.4.1 Contractor-Furnished Equipment/Vehicles. The contractor shall provide and maintain all equipment and vehicles necessary to perform the requirements of this contract. The contractor may perform cleaning, minor repair and other normal maintenance requirements of equipment on site. Maintenance and repair of contractor vehicles or their privately owned vehicles shall not be accomplished on site. 1.4.2 All equipment used in the performance of this contract shall be in good operable condition and carry a U/L (Underwriters Laboratory) listing. Equipment found to be unsafe and unable to function as designed, shall not be used in performance of this contract. The contracting officer or designated representative may inspect the contractor's equipment and vehicles at any time and direct the removal of any unsafe or unusable equipment or vehicle from the installation. 1.4.3 The contractor shall provide adequate numbers of equipment items and vehicles to effectively fulfill the scope of this contract. In addition, the contractor shall maintain or have backup capability to provide continued service in the event primary equipment or vehicles are down for extended maintenance or repairs. Equipment failure shall not alleviate the contractor from performing any requirement contained in this contract. 1.4.4 Contractor Furnished Restroom Supplies Plastic Trash Can Liners/Bags: Suitable for the type of trash receptacle.