This Pre-Solicitation opportunity was posted on January 27, 2011. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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S--Telephone Switchboard Operators

Closed

VA26211RQ0168Federal

Submission Closed01/28/2011, 05:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561421

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Department of Health and Human Services

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R499--After Hours Call CenterThe contract titled "R499--After Hours Call Center" is a solicitation issued by the Department of Veterans Affairs through the 250-NETWORK Contract Office 10 (36C250). It focuses on providing after-hours call center services and is identified under the NAICS code 561421, which pertains to telephone call centers. The solicitation was posted on June 2, 2026, with a response deadline set for June 15, 2026, at 1:00 PM. The contract is managed out of the office located in Dayton, Ohio. This solicitation aims to secure a contractor capable of handling calls outside of regular business hours, supporting the operational needs of the Department of Veterans Affairs. There is no indication of a set-aside category for this contract, suggesting it is open for general competition. The primary point of contact for this opportunity is Janel N Tate-Montgomery, the Contracting Officer, reachable via email for any inquiries related to the solicitation. Further details and the full acquisition announcement are accessible through the specified online government contracting portal.

250-NETWORK Contract Office 10 (36C250)

POSTED

4 days ago

DEADLINE

in 3 days

General Info

Agency

N/A

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

VA Long Beach Healthcare System;5901 East Seventh Street;Long Beach, California 90822 USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedJan 27

Presolicitation

Response DeadlineJan 28

Deadline has passed

Submission Closed

01/28/2011, 05:00:00 AM UTC

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Organization & Contact Information

AgencyN/A

ContactsNo contacts available

OfficeN/A

Organization / Agency

N/A

Office AddressN/A

ContactsNo contact information available

Full Description

VISN 22 VA Long Beach Healthcare System, Logistics Office, in Long Beach, California intends to negotiate and award a Firm-Fixed price, sole source, noncompetitive contract with Lighthouse of the Blind (LOB), 3602 West Dallas, Houston, TX 77019-0435. LOB, is a non-profit agency employing people who are blind or severely disabled under the AbilityOne Program in accordance with FAR Subpart 6.302-5 (b)(2). Services for Telephone Operators are located on-site at the VA Long Beach Healthcare Facility, 5901 E. 7th Street, Long Beach, CA 90822. This solicitation incorporates provisions and clauses in effect through the Federal Acquisition Circular (FAC) 2005-49. The NAICS code is 561421 and the small business size standard is $7.0 Million. A Sole Source Justification has been prepared in support of this acquisition. The contractor shall perform and provide courteous and timely operator assistance for all incoming and outgoing calls necessary to provide telephone/switchboard operator services, 24-hours a day, 7 days a week, including holidays. The Period of Performance is for three months, unless otherwise directed by the Contracting Officer (CO). The delivery terms shall be FOB Destination to the VA Long Beach Healthcare facility. This notice is NOT a request for competitive quotes. No solicitation document exists and no telephone inquiries shall be accepted. Confidentiality and Nondisclosure - it is agreed that: 1. The preliminary and final deliverables, and all associated working papers, deemed relevant by VA which have been generated by the contractor in the performance of this requirement, are the exclusive property of the U.S. Government and shall be submitted to the CO at the conclusion. 2. The CO will be the sole authorized official to release, verbally or in writing, any data, draft deliverables, final deliverables, or any other written or printed materials. No information shall be released by the contractor. Any request for information shall be submitted to the CO for response. 3. Press releases, marketing material, or any other printed or electronic documentation related to this project, shall not be publicized without the written approval of the CO.